Can't Pair Headphones

The poorly written manual says to hold the Play/Power button for five seconds at which time you will get the blue light, Then hold the Play button again for three seconds to enter the bluetooth pairing mode at which time you will see the alternating red & blue flashing light. Ignore all of that and just hold the Play/Power button for however long it takes to start the red and blue flashing sequence. That means the headset has entered the bluetooth pairing mode. Then make sure whatever device you are trying to pair has its bluetooth pairing mode activated and you will eventually see Auvio BTCHP on your device's pairing window. Select it and you should then be paired.

1. On the base, press and hold both speak volume fine adjust buttons until the blue talk/on line indicator light and red power indicator light (on the front of unit) start to flash.
2. On the headset, press and hold the listen volume adjust + button and call control button until the status indicator flashes red and blue.
3. Pairing is complete when the talk/on line indicator on base illuminates solidly, and the status indicator light on headset flashes blue.

Important: Make sure your headset is not connected to any other Bluetooth device when attempting to pair.

Good luck from Headsets Direct!

The following are detail instructions on how to Pair (sync) a Plantronics Bluetooth Headset to your Bluetooth Cell Phone:

1 - You need to go into the device you wish to pair it and turn the Bluetooth feature first.

2 - Then you need to place the headset in pairing mode so your phone will find it.

Find your model headset in the instructions below. Once the headset is in "Pairing" mode you will then need to follow the instructions in your cell phone or Bluetooth device's user guide on how to go it to your phone and search for the headset & pair it to a Bluetooth headset.

The passkey is 0000 (4 Zeros) except models M1000 and M1500 (see below for their number )

For the Plantronics M3000/M3500 (discontinued):

Pressing and holding down the volume up key and the talk button at the same time. Hold them in together until the indicator light on the headset starts flashing red then green.

For the Plantronics 510 Voyager:



Pressing and holding down the call control button and holding down the volume up at the same time until the indicator light on the headset starts flashing red then blue.



Plantronics Explorer 320,330,340 & 350

Begin with the headset turned off. Press and hold down the silver call control button in for 6-10 seconds. The light will flash blue first. Continue to hold the button down then release the button when the indicator light starts flashing red then blue.



Plantronics 655, 665

Begin with the headset turned off. Press and hold down the silver call control button in for 6-10 seconds. The light will flash blue first. Continue to hold the button down then release the button when the indicator light starts flashing red then blue.





Plantronics Discovery 640, 645, 640e

Begin with the headset turned off. Press and hold down the silver call control button in for 6-10 seconds. The light will flash blue first. Continue to hold the button down then release the button when the indicator light starts flashing red then blue.



Plantronics Pulsar 590/590e & 590A & a Bluetooth device:

Begin with the headset turned off. Press and hold the call control button then power the headset on and when the indicator light flashes red and blue, release the call control button. Once the headset is paired successfully the headset will flash blue.

For the Plantronics Pulsar 590 & 590A & the Universal Adapter: Begin with the headset turned off. Press and hold the call control button. Power the headset on and when the indicator light flashes red and blue, release the call control button. Turn the Universal Adapter on. Press and hold the adapter pairing/connect button for 7-10 seconds. When adapter starts flashing red and blue release the buttons. The headset and adapter will flash blue when paired successfully.

Plantronics Pulsar 260

For the Plantronics Pulsar 260, Begin with pendant powered on.

Press and hold both the mute/play/pause button and the power on/off/pairing button simultaneously. When the
indicator light flashes red and blue, release buttons. While pendant is flashing red and blue, use the phone menu to search for Bluetooth devices and select "260 Plantronics." When prompted for passkey,
enter 0000.


For the Plantronics M2500 (discontinued):

Start with the headset powered on. Press and hold down the call control button while also rotating the multi function dial upward (away from the light) until the indicator light on the headset starts flashing red then green. When prompted for passkey, enter 0000.

For the Plantronics M1000 (discontinued):

Hit and hold the volume/mute switch in until the indication light starts blinking.


For the Plantronics M1500 & A500 adapter (discontinued): Turn the headset on and the adapter off. On the headset push in and hold the mute/volume dial until the indicator light begins to flash. On the adapter press and hold the blue power button for 10 seconds. The light on the adapter will flash once after 3 seconds- continue to hold the power button for another-7 seconds until the light flashes red. If the pairing is successful, the headset will sound a tone and both the headset and adapter lights will turn off.

For both the Plantronics M1000/M1500 (discontinued): If you remove the battery cover from the headset and then remove the battery itself. On the Green PC board itself there will be a letter followed by 4 numbers. These 4 numbers are your personal PIN code.

You can also use the Plantronics Bluetooth Pairing Guide

Have you tried doing the same with the headphones? If you hold the power button down on both the transmitter and heaphones (get them both flashing red and blue), they might pair.

You hold the button on the transmitter for about 50 seconds - light flashes red, solid red, goes off and then flashes blue and red. Then you can do the same on the headphones. Then wait and they should pair.

Please rate. This is how we (advisor/problem solvers) get people to know...we know what were doing. Thanx
1.First make sure your phone is off. Do this by pressing and holding the Multifunction button (the one that flashes blue) for 4 seconds. For "OFF" it will flash blue and red along with a series of 2 tones. Then will stop flashing. For turning "ON" hold multifunction button for 4 seconds and it will flash BLUE 4 times and 1 tone indicating it is on. It will continue to flash every 3 while in stand-by mode and every 8 seconds while on a call. 2.Set your phone in "Discover mode" make sure you look at your manual on how this is done if don't know how. Usually found under Bluetooth settings. 3.Making sure your headset if off. Press and hold the Multi-Function button until the indicator light turns solid blue (hold for approximately 8 seconds). THE MULTIFUNCTION BUTTON WILL BE LITE ONLY HALF BLUE INDICATING PAIRING MODE. 4. You phone will find and ask to pair. Press confirm/OK and enter "0000" 5.If pairing successful, light will flash blue 10x rapidly before going to flash every 3 seconds. IF UNSUCCESSFUL LIGHT WILL REMAIN ON, AND YOU WILL HAVE TO RE-ATTEMPT.

Visit the Logitech support website and find the instructions to reset and pair them. Since yours is for an Ipod I'm assuming you have the older white/grey model and not the freepulse headphones. The procedure is not the same. From memory the procedure it to reset both (look for the small hole to insert a paperclip). Once both are reset begin with the transmitter. Hold the power button down for about 30 seconds until the light flashes red and blue. When it does do the same for the button of the headphone until it flashes red and blue. When both are flashing red and blue they should pair together and the lights should turn solid blue..

The following procedure will re-establish the communication link between the Headphones and the Wireless adapter, this is called "pairing". Before you start please make sure both the headphones and the wireless adapter are fully charged and turned off.
Note: The headphones and the wireless adapter come pre-paired from the factory.
1. Press and hold the power button on the headphones. See Figure 1.

Figure 1

2. Continue to hold the button down until the LED starts flashing red/blue in an alternating pattern. Release the button when the LED starts flashing red/blue. See Figure 2.

Figure 2
3. Once the headphones LED is flashing red/blue, press and hold the power button on the wireless adapter. See Figure 3.

Figure 3
4. Hold down the button until the LED starts flashing red/blue in an alternating patter. The LED will blink blue, then turn off for a few seconds then blink red/blue. Release the button when the LED starts flashing red/blue. See Figure 4.

Figure 4
5. Once both the headphones LED and the adapter LED is blinking red/blue, press the volume up button once on the headphones. See Figure 5.

Figure 5
Once the headphones is paired with the adapter, the LED on the headphones will blink blue once every two seconds. See Figure 6.

Figure 6
When the adapter is paired the LED will be solid blue. See Figure 7.

Figure 7
The adapter may continue to blink red/blue for a few seconds even after the headphones LED starting blinking blue. This is normal; the adapter may take a few additional seconds before the LED turn solid blue.
Once the headphones and the adapter are paired, it is not necessary to pair them again even if the batteries on both units are completely drained.
Additional Note: Repeated pairing will not improve the sound quality or give the headphones and the adapter a cleaner connection.

OK I managed to get my head set to work. Make sure the unit is charged, press and hold both the 'ON' button (on neck piece) and the "PLAY/PAUSE' button on the right earpiece. Keep holding then the LED should flash Blue three times THEN flash alternate RED and BLUE. You should then be able to Pair the Device. Good luck

Thank you SO much , i know this is old, but i recently had mine repaired and i thought i'd have to do it again but you saved me a weeks worth of stress, and renewed my faith in logitech, as if i EVER doubted them <3333