When powering on the tablet asks to choose a profile name but when try to choose a profile it will not allow you to choose one it will slide back and forth willingly but wont let you choose one
Have you tried calibrating the screen? You can do this by pressing the Home Button, question mark, and volume up button all at the same time. Turn the toy on without letting go of the other three buttons until you see the Touch Calibration Screen. If this does not help, then I suggest you call Vtech. Contach info is available at www.vtechkids.com if you no longer have the manual.
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