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Posted on Oct 23, 2007
Answered by a Fixya Expert

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Printer Error Message after changing the cartridges

I changed both the black and white and color ink cartridges on the printer.  I received an error message

 

Error:0x805d1309

2670:fm_keywords_cm.c

 

I have tried to shut the printer down and it wont go off.  I have also tried to shut the computer down and the printer just stays on.  There is no movement at all in the printer, it is like it is frozen.

  • 3 more comments 
  • natephan Dec 03, 2007

    I have the same error message on an HP 7410 all in one. Error: 0x805d1309. I cannot turn off the printer sing the power button.

  • Anonymous Dec 08, 2007

    Had a paper jam, we removed it and it jamed again removed it and the gaot this message on the printer. How can we fix it?

  • Rickmick Dec 11, 2007

    Yes I have the same problem. Keep getting error message saying 'Remove and check color cartridge.' This I have done many many times and cleaned cartridges and followed relevant steps and problem still persists. The error message will not go off and the printer will not switch off. Is there a fault on this model?

  • samigroup Feb 22, 2008

    I changed both the black and white and color ink cartridges on the printer. I received an error message

  • Anonymous Oct 28, 2008

    as described by all the rest.

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2 Answers

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Anonymous

Chuck Gluth

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  • Expert 90 Answers
  • Posted on Oct 23, 2007
Chuck Gluth
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Joined: Oct 23, 2007
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I'm not even pulling up any info on that error msg.

Where are you reading the error msg from, within Windows? Or from the printer itself?

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Related Questions:

0helpful
2answers

I cant print it says I'm out of black link and I just replaced it and it's flashing E 1 6

From http://www.refreshcartridges.co.uk/igloo/clearing-canon-pixma-error-message-e13-e16/

Locate the STOP/RESET/RESUME button on your printer which is represented by a triangle within a circle on the body of your printer and is usually in red, white or black as pictured below. With the reset button located hold it down for at least five seconds and then release it.
0helpful
1answer

Error message "to print in color, install the following cartridges:" continually comes up after installing new cartridge.

on ours the cartridges click twice to be fully seated..there are 4 cartridges in this one.. if one is not all the way down, it will error..in extreme cases if all the cartridges are in place..unplug the unit and reboot it..
0helpful
1answer

I have a dell all in one printer 944. When I turn it on it keeps sending the message, "change ink cartridge" I have changed the cartridge twice and message remains the same. Is it broken?

Are you using Dell Series 5 ink cartridges?

Please unplug the printer from the wall. Now remove the power brick from the back of the printer for 60 seconds. Now plug everything back in. This will reset any error messages the printer has. Now open the printer with the power on and the cartridges should go to the center to be replaced. Take out both Dell Series 5 ink cartridges and make sure the tape is off the cartridges and insert both back in and make sure the seat properly and latch. Close the printer and it should print an alignment page. If you still get the error message, please read bleow.

Black cartridge = black side(left side) Color cartridge = Color side(right side)

Photo Cartridge = Black side(left side) Color cartridge = Color side(right side)

Dell Series 5 ink cartridges have a sensor in them that cannot be reset. Article on refilling Dell ink cartridges.

Dell Series 5 ink cartridges can be purchased at Staples, Walmart or Dell's Website.

It is also possible to get a new ink cartridge with a bad sensor. Please take it to the place of purchase for a refund or a replacement one.


Rick
2helpful
1answer

Received an error code 50c on my Dell printer

Regarding the Dell A940 "Error 50c"....the user guide doesn't seem to mention "Error 50c". They do, however, mention a "Cartridge Error" on page 52 of the manual. They claim this means that the printer has detected a short circuit (fuse/resister) in the cartridge. As you may or may not have noticed in the manual, this is what they recommend doing about it:

1) Press Power to turn the printer off.

2) Lift the printer cover/lid (scanner unit) until the scanner support holds it open.

3) Turn the printer on.
The ink cartridge carrier moves and stops at the loading position unless the printer is busy.

4) Remove the color ink cartridge.

5) Lower the printer (scanner unit) until it is completely closed.
If the error message displays again, replace the black cartridge with a new black cartridge.

If the error message does not display, repeat steps 1–3 and then go to step 6.

6) Reinstall the color cartridge and remove the black ink cartridge.

7) Lower the printer (scanner unit) until it is completely closed.

If the error message displays again, replace the color cartridge with a new
color cartridge.
If there is no error message (indicated by flashing lights), repeat steps 1–3 and then reinstall both ink cartridges.
8) Lower the printer (scanner unit) until it is completely closed.

If you get the error message again, while both cartridges are installed, replace both of the cartridges.

Basically, what they want you to determine is,....if the short circuit is with the "black ink" cartridge or the "color ink" cartridge and then replace the cartridge that has the problem.

Thanks for all the ideas and help ; )
1helpful
1answer

Error message that color cartridge has low ink, so printer won't print. How do I override this? This message occurs when only one color is low and requires replacing the entire cartridge.

No way 2 override the message. Printer works on a combination of both black and color ink to print those perfect pictures and documents. If it is showing color ink needs replacement,you ve 2 change it in order to print even in black and white.
1helpful
1answer

Printer will not print in black and white only.

The printer will not print unless you change the specific cartridge that is empty, so change the cartridge and install a full new one. then you should be ok
1helpful
1answer

I am receiving cartridge error - 50C. I have

Hi there Error 50c
This happens a lot in dell printers.

Regarding the Dell A940 "Error 50c"....the user guide doesn't seem to mention "Error 50c". They do, however, mention a "Cartridge Error" on page 52 of the manual. They claim this means that the printer has detected a short circuit (fuse/resister) in the cartridge. As you may or may not have noticed in the manual, this is what they recommend doing about it:

1) Press Power to turn the printer off.

2) Lift the printer cover/lid (scanner unit) until the scanner support holds it open.

3) Turn the printer on.
The ink cartridge carrier moves and stops at the loading position unless the printer is busy.

4) Remove the color ink cartridge.

5) Lower the printer (scanner unit) until it is completely closed.
If the error message displays again, replace the black cartridge with a new black cartridge.

If the error message does not display, repeat steps 1–3 and then go to step 6.

6) Reinstall the color cartridge and remove the black ink cartridge.

7) Lower the printer (scanner unit) until it is completely closed.

If the error message displays again, replace the color cartridge with a new
color cartridge.
If there is no error message (indicated by flashing lights), repeat steps 1–3 and then reinstall both ink cartridges.
8) Lower the printer (scanner unit) until it is completely closed.

If you get the error message again, while both cartridges are installed, replace both of the cartridges.

Basically, what they want you to determine is,....if the short circuit is with the "black ink" cartridge or the "color ink" cartridge and then replace the cartridge that has the problem.

You may have to buy a new cartrige.
Please all I ask is call back and just gave a vote, it will gave me some satisfaction to know am helping some one, so I will keep on helping.
All The Best: Pineworks
1helpful
1answer

Error inkcartridge

Error message: No color or black ink cartridge-->Press the Color Copy button to install a new ink cartridge.
Solution: The indicated ink cartridge is not installed. Please install the necessary cartridge(s).

Error message: Color or black ink out -- >Press the Color Copy button to begin replacing the ink cartridge.
Solution: The indicated ink cartridge is out of ink. You will need to replace the necessary ink cartridge(s).


Error Message: Ink cartridge error -- > Press the Color Copy button to begin replacing the ink cartridge.
Solution: There is something wrong with the ink cartridge. Make sure the cartridge is genuine Epson ink. Also, try reseating the cartridge (remove it, and then reinstall it).

Error Message: Paper jam or misfeed -- > Press the Color Copy button and clear the paper jam by hand if necessary.
Solution: Paper is jammed. Check for any obstructions under the unit's cover, and in the paper tray.

Error Message: Paper out -- > Load paper in the sheet feeder and press the Color Copy button.
Solution: Load paper in the sheet feeder, and then press the Color Copy button to continue printing.

Error Message: Scanner unit open -- > close the scanner unit
Solution: Carefully close the scanner and press it down until it clicks securely into place.

Error Message: Scanner error -- > See your documentation and call service if necessary.
Solution: Press the ON button to turn off the Epson Stylus CX3200. Unlock the transportation lock, if necessary. If it is already unlocked, toggle the lock back and forth, 5-10 times. Turn on your Stylus CX3200 again.


Error Message: Printer error -- > See your documentation and call service if necessary.
Solution: Press the ON button to turn off the Epson Stylus CX3200. Disconnect it from power, and then reconnect it to power. Press the ON button to turn on the Stylus CX3200
0helpful
1answer
0helpful
1answer

Cartridge error

Dear customer,
According to Dell documentation, the Dell Personal Inkjet Printer J740 will display this error message if it detects a short circuit in one of its two ink cartridges. Solution:
To fix this problem, you’ll need to replace the faulty ink cartridge (it’s possible that both cartridges have a short circuit). First, press the Power button on the printer to turn it off and open its front cover. Turn the printer back on and wait for the ink cartridge to stop moving. Remove the color cartridge and close the front cover. If you receive the error message again, you’ll need to replace the black ink cartridge. Repeat this process for the color cartridge to test it for a short. If you continue to receive the error message, you’ll need to replace the color cartridge, too.

Please Rate this solution. Thank You..

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