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first turn off. then turn on and as soon as you see asus screen press power and volume up together. will take you bootload options. you have ten sec. to use volume to choose your option long press volume to select.
Sounds like a previous update did not finish installing due to being switched off in mid stream or it got corrupted.good news is you can reset android tablets to factory settings...bad news is you will lose all you settings and apps which you will need to reinstall once it is up and running.most tablets reset in the same way.
switch off ...then whilst holding the up volume and the home button hold down the power button then continue holding just the vol up and home button.it will display the robot then you can let go of all the keys and follow on screen instructions to reinstall factory reset.
some tablets are a little bit different to reset...instead of volume up its volume down.if you google your make and model of tablet it will describe correct procedure...one last thing...do not panic if it doesn't reset first time...some Chinese based tablets may take two or three attempts to reset.
You would hold the power button for 10 seconds until the unit turned off or reset. If that does not work please post the make and model of the tablet for further instruction.
if you have a guaranty is best to sent it back and keep after them to get anything don if you don't have a second laptop you can always go to the library and use the computer room it's free. D,R,CLAUDIO
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