Black ink won't print

Maybe you set printer options to print color as black.

Simple problem that print head cleaning will typically not fix. The black ink is pigment based so it tends to form more stubborn clogs. Just remove the print head and if you have a steamer hit the black printhead nozzles with some pressured steam. If not available, soak the surface of the printhead in shallow hot water (try not to get the contact wet or be sure to dry them if you do). You can tell if the printhead nozzles are open by folding a section of wet paper towel like 5-10 layers and then soak it, press the printhead surface up and down lightly on the wet paper towel and if the nozzles are open you will see some ink pulse in the black port screen (the colors will also pulse from the pressure of the liquid under the printhead). It's easier than it sounds so give it a try. I've saved 100s of Canon printheads this way.

Note: if you have a really dried out head, you sometimes have to soak from the top inlet ports and the bottom nozzle surface to clear, but unlikely in you case since you had a black cartridge installed with ink in it (this keeps the top port from drying).

There are a few things here that will do this. One is the cartridge is a smart cartridge and unless you reset the chip it either won't print or shows low. If you filled it before then this shouldn't be it. If you have refilled the cart more than a few times they sometimes just stop. This is either the ink has jelled inside or the little feeder sponge is dried out. If you changed ink brands sometimes the ink reacts with the old stuff and jells.The other is the jet or any feeder tubes are plugged with dried ink. Usually happens if you haven't printed for a while. You can try running the cleaning cycle and it will take quite a few of these sometimes before it starts working.

There are a few more tricks for cleaning such as using white vinegar to dissolve dried ink but that's a bit of the messy side sometimes. Usually we have just had to buy a replacement cartridge after spending the time on this. We eventually just got rig of our ink jets and got some of the cheaper color laser printers. Wish we had done that sooner.

Run a few "print-head-cleaning" cycles, to get the black ink flowing through the ink-jets inside the print-head.

Some printers REQUIRE an "alignment" step every time you change the ink-cartridges.
It only takes a few minutes, and it prints one or two pages of paper.

Be sure you are using genuine epson ink. Epson printers are "smart" and will not allow generic ink to work properly. Even after you replace a generic with a genuine it may take several print outs and alignments to get it to print again.

You could clean the black ink cartridge. For this you need to remove the black ink cartridge which is present in the printer. In order to clean the laser or scanner block you could use a cotton swab as it would fully clean the dirt. You need to clean the grime and the dried ink present in the printer. This would remove all the hindrances which prevent the ink from flowing. Cleaning the printer heads would also help to solve the problem.

i have black ink cartridge in my printer but still massage said incorrect installed.

“Lexmark does not support the refilling of its ink cartridges. Refilling the ink cartridges can cause them to leak, thus clogging or even damaging the print head. Any damage to your printer caused by refilled ink cartridges may not be covered under warranty”. Please use genuine Lexmark cartridges for best results.

hi this is nichu, you have done everything correct but the ink is low in your catridges refill it or purchase a new one.

Hi marc, it sounds like the normal clean has not eliminated the clog you may have in back printhead. I need to know if you refil your own cartridges or not to be specific, but basically you need to remove the black ink cartridge, and clean the printers heads yourself, and right down where cartridge sits wth cotton buds and proper cleaning solution. Wipe the surface of cartridge if it has the printhead attatched (some printers have the printhead on them, some have it on the cartridge. Replace ink, reset black ink level, cancel the alignment for now, go straight to printing. Print a test page and see how it goes.