Is it set to be off via the control panel?
You can download Kitchenaid / Whirlpool owner's manuals, installation manuals, and parts lists here.
The turntable system consists of the motor, the coupler, the turntable support with rollers, and the tray.
You can see and hear a video of how a turntable motor should sound when you rotate it by hand.
If yours is not set to be off via the control panel, and it won't rotate or it sounds like it's grinding, etc., you may have a bad motor or plastic coupler.
You can find helpful exploded view diagrams and order parts by entering your full model number from the tag here.
SOURCE: GE Above the Cooktop Oven Microwave JVM1533 Turn table does not move
Generally, the most common causes of a failure to heat are:
- bad door switches or door switch mounts
- loose connection at the magnetron
- problem or loose connection on the control unit circuit board
- bad magnetron or other high voltage part (such as a shorted diode)
In this case, I would suspect the primary interlock door switch.
If you or a friend decide to look into it, we have critical safety information, info on door switch diagnosis and replacement, and disassembly information at our site, and our link is at our listing here on FixYa: http://tinyurl.com/yzjozk
You can usually find helpful exploded view diagrams and order parts by entering your full model number here: http://tinyurl.com/gv383
There should also be a a very helpful "mini-manual" hidden inside the unit behind the control panel. It's very helpful when troubleshooting.
We're happy to help and we appreciate your thoughtful rating of our answer.
SOURCE: Sharp Microwave oven controls do not work
You mean the turntable motor turns whenever the door is shut, even if you're not cooking?
If that's the case, then the problem would probably be a stuck relay (RY3) on the control circuit board, which we regularly repair nationwide for $39.95 postpaid.
We have full details, plus *critical* safety, disassembly, and troubleshooting info at our site. You'll find a link to our site in our listing here on FixYa: http://tinyurl.com/yzjozk
If you have a different problem than I described, please reply back with details before you give us your rating.
We're happy to help and we appreciate your thoughtful rating of our answer.
SOURCE: Microwave turntable makes noise
yes motor may be bad or something is stuck . its not difficult to change .it is located at the bottom and has a wire connector with 2 spade clips
Sounds like the magnetron has failed. This is the component that produces the microwaves that heats the food.
The cost of the magnetron is about 95% of the cost of a microwave oven.
Most people don't, for this reason, replace the magnetron, they replace
the whole oven which is probably what you will end up doing.
There is a possibility that the circuit that provides power to the
magnetron is faulty and you need to take it apart, find the proper
electrical leads and test them with a volt meter. To do this you have
to remove it from its mounting and take it apart. It is a fairly
lengthy process however.
Benjamin
SOURCE: Microwave Oven EM-804T
When I opened up the microwave cover, noticed that the door latch mechanism was worn and not holding up the interlock switch. A thick piece of tape on the worn piece of plastic and microwave was back to working (I had symptom of the timer counting down without the microwave turning on)
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Replaced motor still doesn't work plastic coupler is fine any other ideas?
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