Tried to print 4x6 photo. Sounded like it was printing fine. Then paper jam alert. I have look top, bottom ,back. Still can't find paper. Tried turning on/off. Nothing
The error indicates a black ink stick was jammed. You have to clear the
ISC (ink stick count) error. Turn off the printer. Turn on the printer.
As soon as you see XEROX start moving across the display hold down the
back and help buttons until you see "beginning service mode" on the
display. Release the buttons, it will now come up in the service mode.
Scroll down to the function menu, hit ok, scoll to clear isc faault,
hit ok. Hit the back button to get back to the first menu then exit
diagnostics, hit ok when it asks if you want to restart in customer
mode.
If you ever buy any Xerox ink and you get a cracked ink stick call Xerox 
800-835-6100
and they will replace it free of charge. Otherwise you risk this problem.
Hope this helps.
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