Top drawer power shut off and the lock icon appeared in the unlit window. I held down the lock button and the power came back on. Then while running, the unit stopped running and F2 began flashing (with a wrench logo) in the darkened window. We have removed the water from the drawer and removed and cleaned the impeller. Reassembled everything and ran the cycle. Seems to work fine now. We did discover a very small piece of bone in the impeller and once removed, seemed to function OK.

The thermal fuse that cuts of power to the drawer has been tripped. This means you will need to replace the heater assembly at the base of the drawer. It is not cheap - could set you back by $350-400 to replace.
To open the drawer you need to turn the mains power off and then simply pull the drawer out with a little force. The lid seal is jammed shut because the lid seal actuator motors are locked after the power failed. Do not shut the drawer back as this will damage the lid seal. You will have to call a technician to replace the heater assembly and restore power to the drawer. Hopefully the top drawer is working ok.

Just hold down the 1 and Volume down buttons. You will see 'locking power button's and a progress bar in the middle of the monitor. Keep the buttons held down until the progress bar completes. Voila.

Hi,
When you say no power, does this mean no function and no lights also? Is there an Icon in the window of that drawer, top right (like a padlock icon)? If so your unit is locked, push and hold the lock button for 3-5 seconds to release.
If not get back to me so we can sort this out.
Thanks

I’m happy to help further over the phone at https://www.6ya.com/expert/gere_bf68e6055dd61249

Push hard down on centre button worked well with my 8gb one.

You've hit a security lock out you'll have to contact dell for this one.

First is to make sure there is no leak. Pull out the lower tube, access from the left side only this side you can put your hand in with a small tower to dry out the wetness if there is. If it is wet dry out really good then unplug the power cord for 24 hr. After that plug power cord back. Hold the lock button while press the Start button until you see a display appears. Press the Power button to see a clear display. Then hit Start button one by one until you see Ld ( it stands for Lid down) If you miss it, keep going until it comes back in a loop. When at Ld hit the lock button. Wait until the noise is stopping. Hit the lock button again. Wait until the noise is stopping. Now you can pull out the top drawer and press the power button to get out this manual mode. Good luck.

Not sure if you tried turning the power off at the main switch. Lock icon can gone away if you press the necessary keys as shown in the user guide. Also the sequence of keys to press for getting factory defaults of different options is also in the user guide. See the long sheets on page 19

Held down the menu button for 30 sec. and it unlocked.

look closely at hte display in theright corner is there a little icon that looks like a "lock". if so your control lock is on. do you get any response from any buttons??? if your able to power it up did you try to stop/andrestart unit. sounds like a silly question but sometimes the lid locks down from a power surge/interuption. restarting or canceling current cycle forced drawer to unlock and lock itself..assuming this is the top drawer is the bottom functioning ok??, behind the bottom drawer taped on back wall of inside of unit is atech sheet, with a pretty good troubleshooter. to remove the drawer push in rectangler hinge locks in hte bottom front corner of drawer front, just below the circles(no noeed to remove the circles)push themin and slide back the drawer will lift off and your able to set it aside(wont come out to far its connected by the hoses but itll come out enough(reset the door unto the hinge slides and pull hte lock latch foward to lock back into place

Setting the Time and Date

• Changing the time (See below)
• Changing the date

Changing the time

1. Remove all games from the Nintendo DS.
   
   
2. Turn the system on by pressing the POWER button.
   
   
3. Tap the screen using the stylus when the "Touch the Touch Screen to continue" message appears.
   
   
4. When the main menu appears, tap the stylus on the Settings Menu Panel at the bottom middle part of the screen.
   
   
5. Tap the calendar/time icon (the blue icon, second from the left).
   
   
6. Tap the large clock icon (on the right)
   
   
7. Tap the up or down arrows above the hour and minute to change the time. When finished, tap the "Confirm" button in the lower right corner.
   
   
8. Wait for the the confirmation message to disappear, then tap "Go Back," then "Quit," then "Yes" to exit. The unit will shut down automatically to save the settings.
   

Changing the date

1. Remove all games from the Nintendo DS.
   
   
2. Turn the system on by pressing the POWER button.
   
   
3. Tap the screen using the stylus when the "Touch the Touch Screen to continue" message appears.
   
   
4. When the main menu appears, tap the stylus on the Settings Menu Panel at the bottom middle part of the screen.
   
   
5. Tap the calendar/time icon (the blue icon, second from the left).
   
   
   
6. Tap the calendar icon at the top of the screen.
   
   
7. Tap the up or down arrows above the month, day, and year to change the values. When finished, tap the "Confirm" button in the lower right corner.
   
   
8. Wait for the the confirmation message to disappear, then tap "Go Back," then "Quit," then "Yes" to exit. The unit will shut down automatically to save the settings.