Question about Konica Minolta Magicolor 4690MF Multifunction Laser Printer
Posted by Anonymous on
Self Help Product Support Konica Minolta Business Solutions Inc
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Posted on Jun 25, 2016
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Posted on Jan 02, 2017
SOURCE: konica minolta 2430
Most likely you received this message after a toner was replaced. Reseat the cartridge and restart the printer. If that doesn't work remove all of the toner cartridges manually and reinstall.
Turn off the printer and open the top cover. Follow the toner cartridge all the way to the right side of the printer (on the white part). You should see a hole that looks like a cross. Take a pen or key and push down on the black button in that hole. While you are holding it down rotate the toner cartridge towards you. You want to get the colored roller on the cartridge about 1/2in away from the metal bar that says "consumable reorder". You should be in a position to take out the toner. Let go of the hole and remove the cartridge. Repeat the steps until all of the cartridges have been removed.
Turn the printer back on at this point. You are going to get toner not installed messages on the printer. Open the top cover and the cyan tray will be in place. Shake the toner and install. Close the cover and let it cycle to the next color (black). Repeat the process until all cartridges are installed.
If you are still getting the error you either have a bad cartridge or the carousel that the toners sit in is damaged.
Posted on Jul 19, 2008
Error 08 relates to the main motor having problems turning. Quite often this is caused by a faulty consumable (opc,toner or transfer belt). Could also be that the lid is not closing properly and stopping the toner carousel turning freely.
Posted on Apr 20, 2009
I had a similar problem with my 2430DL only with one fairly prominent white line instead of two. I read troubleshooting tips in manual for this problem and first suggestion was to wipe laser lens clean with a soft cloth. I did this and no more white line! If you do not have your manual please email me and I can forward you PDF manual. email@example.com
Posted on Nov 23, 2009
The most common issues for duplicate image is either
the drum or fuser. If you are able to measure the distance between the first line and its duplicate, i might be able to narrow it down.
Posted on Jun 02, 2010
Testimonial: "Thank you for the fast response. Very helpful."
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