LG 65EL water not dripping to bucket

The ---- lines you see, indicates that water collection bucket is not installed properly, as well as the air intake filter may need to be removed and cleaned.

When installing the bucket, be sure that it fit's "squarely" into the holder from top to bottom, so that it makes good contact with the bucket safety removal switch. When installed properly the bottom of the bucket will not tilt down at all.

To clean the filter. turn the unit OFF & unplug it. Remove the bucket and then pull the filter straight down and out. The filter can be vacuumed or if it's really dirty, wash with warm water and mild dish washing detergent. Rinse thoroughly, shake off any excess water and thoroughly dry, before reinstalling. Never operate the unit without the filter in place.

Hope this helps you and thanks for choosing FixYa.

Denise, there are several things that can cause the problem.

1. The water collection bucket is not installed properly. Turn the unit OFF and remove the bucket. While you have it out, look at the top of the bucket, is there a float valve near the top. If so, it may be stuck in the DOWN position, which tells the dehumidifier the bucket is not full yet. Jiggle the arm of the float valve to see if it moves freely. Reinstall the bucket bucket "squarely" from top to bottom into it's holder. The bottom should not tilt down at all, if installed properly.

2. The drain tube to the bucket may be clogged. To solve this problem do the following:

Remove the water collection bucket and look up inside the bucket holder cavity. You will see either a drain hole or small tubing that drains the water into the bucket. Using an appropriately sized, 18" long, plastic Zip Tie, carefully insert the tip of Zip Tie into the hole or tubing. Continue to push it in until you reach a bend in the tubing. You will need to gingerly work the Zip Tie past this bend, until it either bottoms out or you run out of usable Zip Tie. Then slowly pull the Zip Tie back out while rotating (twisting) it. This will breakup any clogs. As you reach the inserted end of the Zip Tie, be prepared, as some water may follow. Reinstall the bucket, plug the unit in and turn the Master ON/OFF Switch to ON. Set the humidity extraction level to 35% or Maximum if you have a manually controlled unit. Allow the unit to run, while you monitor it for any leakage.

NOTE: If you don't have a Zip Tie, you may use something similar ( i.e.a long pipe cleaner), but NO wire coat hangers.

3. The water you're seeing may not be from the bucket overflowing or leaking. It's condensation that is has built up on the cooling coils and is dripping down under the unit. If this is the case, it's an indication that the coils are dirty and need to be cleaned. Warm water and dish washing liquid works well to clean the coils. Be sure to rinse them with a damp rag, dry thoroughly and spray a light coating of WD40 on them.

I hope that all the information I have provided will help you troubleshoot and solve the problem. Thanks for choosing FixYa.

The dripping sound, if it's water dripping into the water collection bucket is normal. The filter is behind the louvers on the front. It can be accessed(depending on the model) by turning the unit OFF, unplugging it and removing the water bucket. Inside the water bucket holder at the top of it's opening, just behind the louvers, you will see a plastic tab(s) pull handle. If the filter has never been removed to be cleaned (shame on you), there may be a piece of plastic tape holding it in place. This was for shipping purposes. Remove it and discard it. Pull the tab handle(s) straight down and the filter and frame should come out. It may be snug, since you have never removed it, so be gently persistent . Since it has never been cleaned in 2 years, vacuuming it will not work. Wash it in warm water and mild dish washing liquid, rinse thoroughly and allow to completely dry, before reinstalling. NEVER operate the unit without the filter in place. As it cause damage to the unit.

If the filter was not where I said to first look. There may be a flip open type rectangular door on the right side of the unit, just behind the front louvers. Ope that door and you will see the plastic filter frame. Pull that straight out and follow the instructions above to clean it.

I hope this helped you and thanks for choosing FixYa.

It may simply be that the water collection bucket is not installed properly or the air intake filter is clogged.

Turn the Master ON/OFF Switch to OFF and unplug the unit from the wall outlet. Remove the air intake filter and clean it, if necessary. While the unit is unplugged and OFF, remove the water collection bucket and reinstall it. Making sure that the bucket fits "squarely" from top to bottom, in the bucket holder. It must make contact with the bucket safety removal switch, to activate the unit. Once you have reinstalled the bucket, make sure the bottom of the bucket is not tilting downward.

If you cleaned the filter, be sure it is totally dry, before reinstalling it. Then plug the unit back in, turn the Master ON/OFF Switch to ON and if everything was done correctly, the unit should start and run. DO NOT OPERATE THE UNIT, WITHOUT THE AIR INTAKE FILTER INSTALLED.

Hope this helped you to troubleshoot and solve the problem.

Turn the unit OFF and unplug it from the wall. Allow it to thoroughly thaw and remove the humidifiers cabinet to expose the cooling coils. Clean those thoroughly and coat with a very light coating of WD40. Reassemble the humidifier and turn it ON. Set your humidity control at 50% and allow the unit to run for at least one hour. Check for water collection in the bucket and for any signs of icing, after one hour. If water is in the collection bucket and no signs of icing, lower the humidity to 45% and continue. If you not any signs of icing, watch the unit, as you need to know if it automatically goes into defrost mode. The compressor should shut off, but the fan will continue to run until defrosting is completed. If it doesn't the auto defrost sensor has failed and will need to be replaced.
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Hope this helps you to troubleshoot and solve the problem. Please let me know. Thanks.

Hello,

First, make sure the humidistat isn't set too high by adjusting it to the lowest humidity setting and running it again.

Next, test the dehumidifier by placing it in a closed bathroom with a hot shower running. If you don't see water collecting in the unit after several minutes, turn the unit off and clean all dehumidifier filters and coils. If, after adjusting the settings and cleaning the unit, you still don't see water collecting, you may have a refrigeration issue.

Take care.

clean filter and then check the coil behind the filter to see if clean. Biggest things that freeze a unit are dirty filter or coil...or low on freon.

where are u located and where aqre u using the unit
a dehumid wont work properly below 60 degrees
or 40 percent humidity

I think that there is a 90 degree bend in the outlet on the bottom right front side of the collection tray that gets pluged with dirt, line etc. You can see this when you remove the collection container from the unit. I used a small piece of wire to clean out the hole and now the water goes into the tank and not onto the floor.

We came home to this problem the other day, water all over the basement, leaking out the bottom left side, nothing in the collection basin but plenty would spill out if I tipped the unit forward. After searching the web and these forums I theorized that the coils were frozen. I let the unit thaw. No luck. I removed the faceplate and discovered thick, wet silt had filled the internal collection plate and was clogging the drain. I stuck a pipe-cleaner through the drain and the problem was fixed. Took some paper towels and cleaned the whole thing. Works like new. I assume the unit will need to be cleaned regularly to keep it going. To remove the faceplate, unscrew the two phillips' head screws under the faceplate along the sides, then take a flat head screwdriver and pop the tabs holding the face on, one tabe along each side. There are also two tabs on top, but you don't need to mess with those, as they simply act against gravity. Whole thing just clips back together after cleaning. I have no idea if this voids the warranty.