Green image on monitor in vc call with Polycom HDX 8000

You can use the hardware restore button on the Polycom HDX system to reset
the system in one of these ways:
• Restoring configuration-Restores the configuration, which resets most
system settings to default values.

• Factory restore-Completely erases the system and restores it to the
software version and default configuration stored in its factory partition.
If you follow this procedure while a USB storage device is connected, the
system restores from the USB device instead of the system's factory
partition.
The restore button is on the front of the Polycom HDX 9000 series system, as
shown in the following figure.





The restore button is on the front of the Polycom HDX 8000 series, Polycom
HDX 7000 series, and Polycom HDX 4000 systems, as shown in the following
figure.




The restore button is on the left side of the Polycom HDX 4500 system, behind
a wire mesh screen, as shown in the following figure.





Use a paperclip to press the restore button through the wire mesh covering
that side of the system. to reset the HDX Series system we can press the restore button over 15 second.

Hello dont keep the system in ON for so long time

sounds like firewall issue or you have not set up the LAN settings properly

give more details and i can help more

Can you use a polycom vsx aptz-2p camera with an hdx 8000

Discussion mode will work if your 8000 unit created the bridge call (that is called all other VC units). I think by default the software will allow a bridge call of up to 4 sessions (yourself is included). Also check to see what mode the other VC units are set to.

Do bios update on Computer.Select the product number and search on Website for bios and than try the monitor

RTFM!!!
section 8, page 4

System -> Diagnostics -> Reset system
you will need serial number for this

good luck.

u need to activate dual video & also configure the monitor 2 output ( i.e VGa or some other video out) monitor 1 & monitor 2 cannot be the same
also check if u have activated the function using the software key provided by polycom

look for a tv monitor button then push it!

hi
as u mentioned, (firewall), when u do this the audio packets get blocked, u need to open the audio ports or best is to go for a dedicated bandwith only menat for the VC so there is no security issue & u can use the VC much comfortably