WHAT COULD BE THE PROBLEM
No communication between the product and the Touch Control Panel
Corrective action: Try the following:
1. Check the event log at the EWS support pages to see if there is another SE (for instance 07:10) and troubleshoot the problem more accurately
2. Turn off the product and turn on again, and check to see if the error remains.
3. Upgrade the firmware
4. Check the condition of the USB cable, check it is not damaged or incorrectly connected.Reconnect USB cable (from Engine PCA to the Interconnect PCA or from Interconnect
PCA to the Touch Control Panel
5. Replace the USB cable
6. Replace the Interconnect PCA, see Interconnect PCA on page 315.
7. Replace the Engine PCA see EE Box on page 281
8. If the error continues, replace the Touch Control Panel
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