I can't operate the headset using the call button. When I push the button the the light turns green but the call doesn't answer. The only way to operate the headset is to lift the handset on the phone. This doesn't seem to correct. I thought the point of the call button is to answer the phone without having to lift the handset.
I tried a reset and tried changing the compatibility dial to all 4 settings (1-4) with no luck.
Please note that your hand receiver has to be off the hook when using the headset.
This is correct, additionally you can use a handset lifter accessory, such as the HL1 or HL10.
Subscribing Headset to Base:
The headset and the base unit are supplied subscribed to each other. However, if you wish to use a replacement headset with the base unit (or if you lose your connection to the base unit), then you must re-subscribe as follows:
1. Return the headset to the charging base.
2. Press and hold both the + and - buttons on the back of the charging base until the red light on the front of the base starts to flash.
3. Let go of both buttons. The red light should continue to flash.
4. Press the mute switch (black wheel on the top of the headset) straight down until a green light appears on the headset, then let go of the wheel, and the light should remain on the headset.
5. Resubscription is finished when the red light on the base is fully illuminated and the green light on the headset disappears.
6. Remove the headset from the charging base lift telephone handset/press headset button if not using a handset lifter. The headset and base should now be connected.
7. If this procedure does not resolve your issue to try a system reset.
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