Error communicating with kernel

Locate your ESET-issued Username and Password, which you should have received by email after purchase or first activation of your product. If you cannot locate your Username and Password, visit the Lost License Page to have them resent.

If you purchased a CD

See instructions to enter your activation key.

1. Open ESET Smart Security or ESET NOD32 Antivirus. How do I open my ESET product?
   
2. Press Ctrl + U to open the Username and Password setup window.

Enter your Username and Password into the appropriate fields. If your ESET settings are password-protected, you will be required to enter your settings password before reaching the screen pictured in Figure 1-2.

Usernames and Passwords

Remember to enter your Username and Password exactly as they are written:

• The username and password are case sensitive
• The hyphen in the username is necessary
• The password is ten characters long and all lowercase
• If you are copying and pasting, make sure you don't select an extra blank space
• We do not use the letter L in passwords (use the number one (1) instead)
• A big '0' is the number zero (0); a little 'o' is the lowercase letter o

I forgot my Username and Password








If you were successful, your ESET product will automatically begin downloading the latest virus signature database update. When the update is complete, a "Virus signature database successfully updated to version" notification will appear.

If the update fails or you receive the notification "Update information is not consistent", repeat steps 2-5.

• I still receive the message "Virus signature database update failed" after multiple attempts

Enter your activation key (For CD products only)

1. Locate your activation key on the box that your ESET product came in.
   
2. Open ESET Smart Security or ESET NOD32 Antivirus. How do I open my ESET product?
   
3. Click Activate product in the Home window.

Select Activate using an Activation Key and click Next.



In the Activate using an Activation Key window, fill out all of the required fields. When you are finished, click Activate.


Click Finish once activation is complete.

There are several different ways that kernel.dll errors can show up on your computer. Here are some of the more common ways that you might see kernel.dll errors:

• "Kernel.dll Not Found"
• "This application failed to start because kernel.dll was not found. Re-installing the application may fix this problem."
• "Cannot find [PATH]\kernel.dll"
• "The file kernel.dll is missing."
• "Cannot start [APPLICATION]. A required component is missing: kernel.dll. Please install [APPLICATION] again."

Kernel.dll error messages might appear while using or installing certain programs, when Windows starts or shuts down, or maybe even during a Windows installation.
The context of the kernel.dll error is an important piece of information that will be helpful while solving the problem.

Cause of Kernell.dll Errors
Kernel.dll errors are caused by situations that lead to the removal or corruption of the kernel DLL file.
In some cases, kernel.dll errors could indicate a registry problem, a virus or malware issue or even a hardware failure.

How to Fix Kernel.dll Errors
Important: Do not download kernel.dll from a "DLL download" website. There are many reasons why downloading a DLL file is a bad idea. If you need a copy of kernel.dll, it's best to obtain it from its original, legitimate source.
Note: Start Windows in Safe Mode to complete any of the following steps if you're unable to access Windows normally due to the kernel.dll error.

1. Restore kernel.dll from the Recycle Bin. The easiest possible cause of a "missing" kernel.dll file is that you've mistakenly deleted it.
   If you suspect that you've accidentally deleted kernel.dll but you've already emptied the Recycle Bin, you may be able to recover kernel.dll with a free file recovery program.
   Important: Recovering a deleted copy of kernel.dll with a file recovery program is a smart idea only if you're confident you've deleted the file yourself and that it was working properly before you did that.
   
2. Run a virus/malware scan of your entire system. Some kernel.dll errors could be related to a virus or other malware infection on your computer that has damaged the DLL file. It's even possible that the kernel.dll error you're seeing is related to a hostile program that's masquerading as the file.
   
3. Use System Restore to undo recent system changes. If you suspect that the kernel.dll error was caused by a change made to an important file or configuration, a System Restore could solve the problem.
   
4. Reinstall the program that uses the kernel.dll file. If the kernel.dll DLL error occurs when you use a particular program, reinstalling the program should replace the file.
   Important: Try your best to complete this step. Reinstalling the program that provides the kernel.dll file, if possible, is a likely solution to this DLL error.
   
5. Update the drivers for hardware devices that might be related to kernel.dll. If, for example, you're receiving a "The file kernel.dll is missing" error when you play a 3D video game, try updating the drivers for your video card.
   Note: The kernel.dll file may or may not be related to video cards - this was just an example. The key here is to pay very close attention to the context of the error and troubleshoot accordingly.
   
6. Roll back a driver to a previously installed version if kernel.dll errors began after updating a particular hardware device's driver.
   
7. Run the sfc /scannow System File Checker command to replace a missing or corrupt copy of the kernel.dll file. If this DLL file is provided my Microsoft, the System File Checker tool should restore it.
   
8. Install any available Windows updates. Many service packs and other patches replace or update some of the hundreds of Microsoft distributed DLL files on your computer. The kernel.dll file could be included in one of those updates.
   
9. Test your memory and then test your hard drive. I've left the majority of hardware troubleshooting to the last step, but your computer's memory and hard drive are easy to test and are the most likely components that might cause kernel.dll errors as they fail.
   If the hardware fails any of your tests, replace the memory or replace the hard drive as soon as possible.
   
10. Repair your installation of Windows. If the individual kernel.dll file troubleshooting advice above is unsuccessful, performing a startup repair or repair installation should restore all Windows DLL files to their working versions.
    
11. Use a free registry cleaner to repair kernel.dll related issues in the registry. A free registry cleaner program may be able to help by removing invalid kernel.dll registry entries that might be causing the DLL error.
    Important: I rarely recommend the use of registry cleaners. I've included the option here as a "last resort" attempt before the destructive step coming up next.
    
12. Perform a clean installation of Windows. A clean install of Windows will erase everything from the hard drive and install a fresh copy of Windows. If none of the steps above correct the kernel.dll error, this should be your next course of action.
    Important: All the information on your hard drive will be erased during a clean install. Make sure you've made the best attempt possible to fix the kernel.dll error using a troubleshooting step prior to this one.
    
13. Troubleshoot for a hardware problem if any kernel.dll errors persist. After a clean install of Windows, your DLL problem can only be hardware related.
    

Applies To
The kernel.dll error message could apply to any program or system that might utilize the file on any of Microsoft's operating systems including Windows 8, Windows 7, Windows Vista, Windows XP, and Windows 2000.

Its illegal for anyone to provide serial keys for programs that have retail vales set on them there are freeware alternatives on the internet http://www.all-freeware.com/details/124462/eset-sysinspector--64-bit-.html ESET SysInspector is a free, state of the art diagnostic tool for Windows systems. It is also an integral part of ESET Smart Security 4 and ESET NOD32 Antivirus 4. It peers into your operating system and captures details such as running processes, registry content, startup items and network connections. Hope this helps.

http://download.eset.com/download/win/ess/ess_nt64_enu.msi

here is your direct link for the download.....

For most of my customers, this software is completely useless. If this is the case for you, I would recommend removing it from the list of startup items.

To do this:

1. on xp, click start, run, and type msconfig
on vista or windows 7, click start and type msconfig in the search box, clicking alow when the UAC window appears.
2. click on the startup tab
3. Locate the Dell communication program on the list (or all dell programs as I normally do) and uncheck the box
4. click Apply, then click done. The computer will prompt for restart.
5. After restarting on XP, a window will appear. Click the check box and click close.

Best of luck;

//halfs

Reinstall the the antivirus software. Remove it first and then install again. This will solve the problem.

To resolve the problem, download and install the latest service pack for Microsoft .NET Framework 1.1. Use the Windows Update feature

Hi there.
Download CCleaner, install it and use the cleaner to delete temp and temp internet files, then you want to clean the registry, when you click on fix selected issues make sure you back them up to the registry, keep on scanning for issues and fixing them until no more issues are found, restart the PC and try to manually delete the left over ESET folders.
Post back if you still can't get rid of the old folders.

Good luck and thanks for using FixYa!!

If the machine is a Dell with DellControlPoint, open start, run then type msconfig and hit enter. Choose the Startup tab and find the startup item named "Dell" with the Command from "C:\Program Files\Dell\Dell Control Point\Connection Manager\Dell.UCM.exe" and uncheck the box. Hit Ok, then reboot your computer.

Im assuming you have BT Broadband? If you delete BT Helper or something along those lines from Start -> All Programs -> Startup that should fix your problem.