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Posted on May 28, 2009
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Windows Media Player cannot play the file because there is a prob

When i try to play music using windows media player i get the following message:
Windows Media Player cannot play the file because there is a problem with your sound device. There may not be a sound device installed on your computer, it may be in use by another program, or it may not be functioning properly.

  • Lee Hodgson
    Lee Hodgson May 11, 2010

    HI there.
    Is there a sound device installed on the computer?


  • Anonymous May 07, 2020

    lee, the post is 11 years old, use a calendar?


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2 Answers

Joey Gammon

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  • Posted on May 07, 2020
Joey Gammon
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Download an all format player also do the updates on ur pc or can always reinstall the win media player

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  • Posted on May 28, 2009
Samuel Jayakumar
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If this is the promblem with any music player in your computer than their is no sound driver installed or some sound files are missing to check if the sound driver is installed you can open the control panel---->sounds and check if the driver is installed if it is not you must install it using the motherboard CD that came along with your Pc

  • Anonymous May 07, 2020

    no, the drivers are at acer.com
    not at motherboard dot com.

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2helpful
1answer

I am trying to download music I purchased on itunes to my mp3 player. It shows it on the list when I have it on the computer, but does not show or play on the actual mp3 player. What do I do>

Hi dasdis07...

You did not say what manufacture your MP3 player is so it is hard to tell you what to do.
I will assume you have a normal MP3 player...not an Ipod.
Check to see what format your MP3 player will play...because the I-tunes songs are in ACC.
Normal everyday players play MP3,WMA,ect...but will not play ACC that plays on ipods.
You will also need to download (FREE) and run a media converter so that you can convert your ACC music files to MP3,WMA,etc files that will play on your MP3 player.
Once you have your music converter and on Windows Media Player, then you can transfer them to your MP3 player
What your going to have to do is follow these instructions below:
-----------------------------------------------------------------------------------------------------------------------------------------------
Music to MP3 Player

1...You must download and install Windows Media Player 11 on your computer.
NOTE...Some older MP3 players will not work with Windows Media Player 11 or Windows 7 with Windows Media Player 11.
If this happens to you, then you will have to uninstall Windows Media Player 11 and install Windows Media Player 10.
2...After you have downloaded and installed Media Player on your computer.
3...Open Media Player on your computer.
4...Install all your music into Media Player that you want to install on your MP3 player.
5...Plug in your MP3 player to the computer using your Data/Sync cord, be sure that Windows Media Player is on.
6...Media player should recognize the MP3 player and sync with it.
7...After it is sync'ed with the computer,you can add the music you have installed into Windows Media Player to your MP3 Player.
Webpage where you can download a FREE media converter: http://formatoz.com/
Please take time to rate me
2helpful
1answer

How many times I click my windows media player, it didn't appear. I don't knnow why..!

Have you installed any third party players? Did you try to make any changes to the computer prior to this issue? Are you getting any error messages or error codes? You may try the following steps to rebuild the Windows Media Player Library database and check if it works. To do this, follow these steps: 1. Click Start, click Run, type %LOCALAPPDATA%\Microsoft\Media Player, and then click OK. 2. Select all the files in the folder, and then click Delete on the File menu.
Note You do not have to delete the folders that are in this folder. 3. Restart Windows Media Player. If this does not resolve the problem, clear the Windows Media Player database cache files. To do this, follow these steps: 1. Exit Windows Media Player. 2. If you are running Windows Vista, click Start, click Run, type %LOCALAPPDATA%\Microsoft, and then click OK. 3. Select the Media Player folder, and then click Delete on the File menu. 4. Restart Windows Media Player. For more information, you may refer the following article: http://support.microsoft.com/kb/925718 You may try to install quicktime and then media player might use the codec to play .mov files. Note: Using Third Party Software, including hardware drivers can cause serious problems that may prevent your computer from booting properly. Microsoft cannot guarantee that any problems resulting from the use of Third Party Software can be solved. Using Third Party Software is at your own risk. You may refer the following link for more information:. http://www.apple.com/support/quicktime/ Convert music, videos, and pictures from one format to another http://windows.microsoft.com/en-US/windows-vista/Convert-music-videos-and-pictures-from-one-format-to-another File types supported by media center http://windows.microsoft.com/en-US/windows-vista/File-types-supported-by-Windows-Media-Center Hope this information is helpful Good Luck
0helpful
1answer

How to put music on

http://www.p4c.philips.com/files/s/sa6045_37/sa6045_37_dfu_aen.pdf

Organize and transfer music and pictures with Windows Media Player11
4.1 About Windows Media Player 11
While your player will work with Windows Media Player 10, we suggest that you use
Windows Media Player 11 for a more enhanced media experience, both on the computer
and on your player.
Windows Media Player 11 is an all-in-one playback and recording program that lets you
play your CDs, rip CD tracks to your hard disk, transfer media files to your player, etc. This chapter describes the steps that you need to follow to successfully set up and transfer music and pictures to your player. For more information, see Windows Media Player Help on your computer or visit www.microsoft.com/windows/windowsmedia/player/faq/default.mspx
Important: Make sure that you have installed the Windows Media Player 11 software provided in the accompanying CD for music and picture transfer.
Although Windows Media Player also lets you transfer video files from your computer
to the player, please use the MediaConverter for Philips provided in the accompanying
CD for video transfers. For more information regarding transfer of videos, see 3.6
Transfer video.
4.2.1 Add music and picture files to Windows Media Player library
By default, Windows Media Player automatically loads all the music and picture files
stored in your My Music and My Pictures folders into the library. If you add new files to
these folders, they will also be automatically added to the library.
Add music and picture files that are stored elsewhere on your computer or
computer network
1 Select Start > All Programs > Windows Media Player to launch Windows Media
Player program.
2 Click the down arrow beneath the Library tab and select Add to Library ...
3 Click <<Advanced Options to expand the dialog box.
4 Click Add...
> Add folder dialog box appears.
5 Select a folder in which you have kept your music or picture files and click OK.
6 Return to Add to library dialog box and click OK.
> Windows Media Player will start scanning the folder and add available music or picture files
to the library.
7 Click Close when done.
0helpful
2answers

No sound device message when playing music in windows media player. no sound in any application even in opening and closing my computer

First Check you have Properly inserted Speaker Jack in right Jack in your computer sound panel. and also make sure that speakers are working perfectly.

if above connection are Ok then Try to play Other Music files in other Music Player like WinAmp, Cyberlink etc... If sound is comming then Install newer version of Windows media Player. other wise there is
0helpful
2answers

Cannot Play .wmv file with WMA 9.2 and WMV 9 professional codecs

Have had same happen. Try clicking right and choosing open with....and choose windows Media player for list. Don't know why this is the part that works for me. double clicking the file has never worked for me. I get the wmp with the same error but when I select the wmp and let IT open the file....it works....I think it is magic and a stubborn way to do this but it works
0helpful
2answers

Adding files from IPod Nano GB to work computer

IPod isn't compatible with Windows Media player. You have to use ITunes to manage your music files. Ipods use mp3, mp4, a protected form of mp4 unique to apple, and aac format. aac format isn't recognized by windows media player.
0helpful
1answer

How do I fix a drm problem in windows media player 11

DRM, which specifies whether tracks copied from CDs in Windows Media Audio (WMA) format are protected files. A license, which helps protect the copyrights of artists by preventing unauthorized distribution, is required to play protected files.
If you're trying to play your copy-protected files on a new computer, you can migrate your protected music from one computer to another by doing the following:
Windows Media Player 7.1 or later
1.
Try to play the copy-protected file again.
2.
In the message that appears, click the More Information button.
3.
Follow the instructions for migrating your licenses.
Windows Media Player 7
1.
Download the Personal License Update Wizard for Windows Media Player (http://www.microsoft.com/windows/windowsmedia/knowledgecenter/mediaadvice/0048.mspx)and follow the instructions.
2.
Try to play the copy-protected file again.
3.
In the message that appears, click the More Information button.
4.
Follow the instructions for migrating your licenses.
A license can be migrated ten times. After this limit is reached, you will receive an error when you try to migrate the license again (for more information, see the Windows Media Player FAQ). When this occurs, you will need to rip the file from the CD again.
note.gif Note If you still have the CD in your possession, you can rip the tracks from the CD again, but with copy protection turned off.
0helpful
1answer

Phillips SA1100MP3

Your file format is incorrect. Mp3 playery only use fat32 or fat they wont play ntfs its just a seting on your puter. how are you transfering them to your player. windows media player 11?

I’m happy to assist further over the phone at https://www.6ya.com/expert/james_1cb31da1bc8c6102

0helpful
1answer

Playing a dvd with an hpr extension

Why don't you try to play the cd with a different type of media player....?Why don't you try media player classic or Windows sound recorder.... When I get this type of prob. I use VLC media player...
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Problem playing music files with new Goodmans mp3 player (GMP34G5)

i got mine about an hour ago and it works fine. don't drag and drop music files, sync them to the mp3 player using windows media player.
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