Jenn-air refrigerator, freezer door won't open

SOURCE: jenn air jcd2389g side by side refrigerator water leak

sounds like a leak where your incoming water line hooks to the water valves might just need to tighten the coupling or a mouse has chewed through one or both of the lines access the lines on the back and watch while some one gets water out the door to locate the leak

SOURCE: Rust on Jenn Air Refrigerator Door at Water Dispenser

You may end up respraying the door, but here goes.-

First mechanically remove as much of the rust as you can with an old screwdriver or similar scraper. Then use coarse emery cloth - 80 -120 grit untill all you're left with is shiny metal with rust pits.
You may need to go out further than you think - about 1" all round.

Then use a paint- on de-rusting fluid from vehicle products supplier. When all rust is black or dissapeared, use a zinc primer on all the bare metal. (this will stop it reacuring)

Then either spray the area with an "appliance white" aerosol or squirt it into the cap, and use a paintbrush.

If you are spraying it, open all house windows and doors, cut a mask from newspaper- then tape it to the fridge. Use blankets , plastic dustsheet or old sheets to protect things, and spray it from 12" in several very light coats.

When done, "polish" with T cut - which should remove the rust stain too.

Seal the area of the original leak with a white or clear silicone - and sort the original leak out.

If you polish the plastic with a silicone spray, water will tend to stay put rather than seep.

SOURCE: Warm Fridge Section, Cool freezer section

Problem seems to be solved. I unplugged it for a short time and plugged it back in. I'm guessing it needed to be re-set.

SOURCE: Loose freezer door handle

There is a "set screw" on the underside of the posts that connect the handle to the mounting posts on the face of the door of my Jenn-Air bottom freezer. Use an Allen wrench to loosen the set crew, which is very small (my Jenn-Air requires a 3/32" Allen wrench), and then tighten the bolt on the mounting post on the face of the freezer door. Position the handle over the post, then tighten the set screws with the Allen wrench. Cynthia

Charles T Nevin

• 4070 Answers
• Posted on Jul 13, 2010

SOURCE: Jenn Air JCD2389GTB side-by-side refrigerator freezing & cooling

Cut everything off for a few minutes then turn it back on and listen for a click from the compressor relay as the compressor tries to start.
Is the compressor motor running.If no check starter/overload relay. Check to see if the condenser fan at the back underneath near the compressor is running. If no check fan.

Are the condenser coils near there warm or room temp. should be warm

Is the evaporator fan in the freezer running. It blows cold air into the fridge side through a damper in the wall between the freezer and fridge. Make sure the damper is open.

Below the evaporator fan is the evaporator coils. Remove the back cover in the freezer to observe the frost pattern. Light frost everywhere(NORMAL) or a partial pattern of ice(LOW ON FREON) or nothing(LOW FREON OR COMPRESSOR PROBLEM).