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Anonymous Posted on Jan 14, 2014

3300CE charging problems

Unit is not charging

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Sportsmith LLC

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  • Stairmaster Master 920 Answers
  • Posted on Jul 25, 2014
Sportsmith LLC
Stairmaster Master
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The battery on my unit is dead. What could be the cause? Possible causes for a dead battery on battery operated units: 1. Battery has lost its ability to hold a charge
2. Charging system on unit has failed (battery cables, alternator, or alternator control board)
3. Stuck key on the display is causing a constant draw from the battery.

The battery on my unit is dead What could be the cause

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Powering unit up & charging issues.

You need to use the correct charger for your tablet. No fix necessary.

The screen going black is the screen saver, saving you power. No fix required.

Any other issues , take this up with the manufacturers website here Company Contact us
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Display reads CONFIG RQRD or NTM CONFIG RQD on Stairmaster Equipment Probable Cause The message CONFIG RQRD or NTM CONFIG RQD appears when the console needs to be configured for the machine type it is installed. This message is common when the console has been replaced or if the settings have been changed. Message is commonly seen on various Stairmaster equipment such as bike models 3000CE, 3300CE, 3400CE, 3600RC, 3800RC and 3900RC; stepper models 4400PT, 4600PT, 4400CL, 4600CL and SC916; stepmill models 7000PT and SM916; elliptical model ClubStride 5100.
Corrective Action
  • Make sure the unit is in an "idle" state. "Idle" state means the console is not displaying an error or any message that requires data input. The display should basically be freshly powered up, scrolling the EKG or welcome message
  • Configure the console for the proper machine type by pressing Level UP, 80, ENTER
  • Using the Level UP or Level DOWN keys, scroll through to the proper machine type (Bike, Elliptical, Stairclimber or Stepmill)
  • Once the proper machine type is shown on the display select the machine type by pressing ENTER
  • This completes the steps necessary when your Stairmaster display reads CONFIG RQRD or NTM CONFIG RQD

Stairmaster Console Message CONFIG RQRD or NTM CONFIG RQD
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Configuration ford

Display reads CONFIG RQRD or NTM CONFIG RQD on Stairmaster Equipment Probable Cause The message CONFIG RQRD or NTM CONFIG RQD appears when the console needs to be configured for the machine type it is installed. This message is common when the console has been replaced or if the settings have been changed. Message is commonly seen on various Stairmaster equipment such as bike models 3000CE, 3300CE, 3400CE, 3600RC, 3800RC and 3900RC; stepper models 4400PT, 4600PT, 4400CL, 4600CL and SC916; stepmill models 7000PT and SM916; elliptical model ClubStride 5100.
Corrective Action
  • Make sure the unit is in an "idle" state. "Idle" state means the console is not displaying an error or any message that requires data input. The display should basically be freshly powered up, scrolling the EKG or welcome message
  • Configure the console for the proper machine type by pressing Level UP, 80, ENTER
  • Using the Level UP or Level DOWN keys, scroll through to the proper machine type (Bike, Elliptical, Stairclimber or Stepmill)
  • Once the proper machine type is shown on the display select the machine type by pressing ENTER
  • This completes the steps necessary when your Stairmaster display reads CONFIG RQRD or NTM CONFIG RQD
Stairmaster Console Message CONFIG RQRD or NTM CONFIG RQD
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I just bought four units, 2 of them work fine but the other two have problem, but one of the unit did get charged up even without the charger light on. I switch on the unit, leave it plug in for a few days and the unit come back charged. I try with the other one, but it is not working.
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Configure RQRD

Display reads CONFIG RQRD or NTM CONFIG RQD on Stairmaster Equipment Probable Cause The message CONFIG RQRD or NTM CONFIG RQD appears when the console needs to be configured for the machine type it is installed. This message is common when the console has been replaced or if the settings have been changed. Message is commonly seen on various Stairmaster equipment such as bike models 3000CE, 3300CE, 3400CE, 3600RC, 3800RC and 3900RC; stepper models 4400PT, 4600PT, 4400CL, 4600CL and SC916; stepmill models 7000PT and SM916; elliptical model ClubStride 5100.
Corrective Action
  • Make sure the unit is in an "idle" state. "Idle" state means the console is not displaying an error or any message that requires data input. The display should basically be freshly powered up, scrolling the EKG or welcome message
  • Configure the console for the proper machine type by pressing Level UP, 80, ENTER
  • Using the Level UP or Level DOWN keys, scroll through to the proper machine type (Bike, Elliptical, Stairclimber or Stepmill)
  • Once the proper machine type is shown on the display select the machine type by pressing ENTER
  • This completes the steps necessary when your Stairmaster display reads CONFIG RQRD or NTM CONFIG RQD

Stairmaster Console Message CONFIG RQRD or NTM CONFIG RQD
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