Handshake failed New lg tv la620v and can't use netflix app, have tried to deactivate a few times still same, last error: SSL handshake failed, rang both lg and netflix no joy, netflix is working on iPad

This is generally caused by a mismatch in the TV and router settings.

What kind of router do you have?

The Secure Sockets Layer (SSL) protocol uses a combination of public-key and symmetric-key encryption. Symmetric-key encryption is much faster than public-key encryption; however, public-key encryption provides better authentication techniques. An SSL session always begins with an exchange of messages called the SSL handshake. The handshake allows the server to authenticate itself to the client by using public-key techniques, and then allows the client and the server to cooperate in the creation of symmetric keys used for rapid encryption, decryption, and tamper detection during the session that follows. Optionally, the handshake also allows the client to authenticate itself to the server.


If you get the error you can do the following
1. Go to your internet options
2. Go to security settings tab
3. Click on Trusted Site's
4. Add https://THE NAME OF WEBPAGE YOU A GETTING ERROR FROM
5. Go to Advanced tab
6.Scroll down to USE SSL 2.0 and USE SSL.3.0 make they are both selected and click Apply button at the bottom

SOL15292 Troubleshooting SSL TLS handshake failures

Home Security System

Shake with both hands for a firmer grip :-)

Seriously, what's a handshake error?

I know what a handshake is in technical terms, but I've never seen a TV - or even a computer - specify that it had a handshake error.

The SSL handshake is initiated when your browser issues a secure connection request to a Web server. The server sends a public key to your computer, and your computer checks the certificate against a known list of certificate authorities. After accepting the certificate, your computer generates a key, and then encrypts it using the server's public key. If the SSL handshake fails, your connection to the Web server will not be secure, potentially compromising your business communications. If you cannot make a connection to secure sites when the handshake fails, you know the handshake safeguard is working properly. Test your SSL functionality by intentionally causing the handshake to fail.

Other possilbitiy is the SSL is out of date.

Most likely a compatibility issue. The tcp handshake is the initial connection were upon both sides of the connection agree upon speeds and protocol etc. How are you trying to connect them?

I've had the same problem, cant connect my psp at school, most likely in your case its the same reason as mine, The schools I.P. address is locked and you need a password to access it.

Contact Sony 1-877-253-SONY(7669)

maybe true