I'm a customer of HDPVR with Shaw services! I have a Shaw Remote and I can't record or access previous recordings ! Other aspects of the Remote works (volume channels )How do I return to the services I pay for?

Take your Shaw remote.
Press the GUIDE button.
Use the up/down buttons to select the channel for the program.
Use the RIGHT button to move forward in time until you see the name of the desired program.
Press the INFO button.
Press the RIGHT button, to highlight the "red" RECORD button.
Press OK.

You can find a work around from this website
http://www.dvdchips.co.uk/

Solderless upgrade for R2 Panasonic DMR-E75.
This custom manufactured version of our Chipped Remote will convert Panasonic DVD recorders to Multiregion without removing the cover. A disc will also be supplied and MUST BE USED BEFORE THE REMOTE !
This remote and disc will upgrade one recorder only. Orders will be taken via Credit or Debit Card at the price of £20.00 including shipping, please read our Remote Recycling Policy HERE.
Please read the instructions below before ordering, you may need to download acrobat reader to view them. Instructions for the disc will be supplied with it. THE DISC MUST BE USED BEFORE THE REMOTE !

Telephone Shaw to get free technical support.

Darcy, is the cable sign on on the PVR? If not make sure it is ON. Now see if you can record etc. Failing this, Shaw will guide you on the phone .

Connect the "output" cable from the Shaw Digital Terminal to the "video-in" on your VHS recorder. Change the channel on the VHS to channel #3. Then, press RECORD on the VHS controls.

It means there is a problem with the device driver for the hdpvr. Try uninstalling the drivers, rebooting and then reinstalling the driver for it.
In some cases it can also mean a registry problem, where removing the UpperFilter/LowerFilter entries can help:
http://pcsupport.about.com/od/driverssupport/ht/upperfilters-lowerfilters.htm

Are you able to access any of your previous recordings?

Try unplugging the receiver for 10-15 seconds and plug back in. The receiver will reboot itself for you and should restore functionality of the DVR. If that doesn't work the hard drive has likely failed and we would need to send a replacement receiver.

Nick Franta
DISH Network Customer Service.

In order to do this with the 625 you must either place the receiver in single mode or change the Record Plus setting on the receiver.

To change to single mode you will need to pop open the small door on the right front of the receiver by gently pushing three to four inches from the right side of the receiver. Inside there will be multiple buttons press the one labeled mode. The blue light for TV2 will extinguish when it is in single mode and the amber mode light will switch from the duplex tile side to the single tile side.

The drawback to this is that the TV2 location now must watch the same program or something that was previously recorded on the DVR or utilize a peripheral such as an X-box or DVD player.

The other way results in the same outcome but to achieve this it will automatically default all recordings to be recorded at the TV2 location. Press menu on the TV1 remote then 8 - 5. You should now be at the Record Plus setting option. Use the arrow keys on the remote to manuever to the record preference setting and toggle up or down with the up down arrow keys to switch the preference to TV2. Now manuever to the activation option and toggle it to ENABLE in the same manner. Once comple select done and press the View Live TV button.

The reason you cannot watch and record at the same location and still have access to different programming at the second location is due to the receiver only having two tuners which means it only is capable of viewing two seprate programs at any given time. Once they both are in use by either TV1 or TV2 or both are watching independent programming the receiver is no longer able to access further tuners to display additional programs.

I could go into the technical aspects but it would not resolve the issue either. However if you desire this capability at both locations you can check into changing the receiver from a 625 to two 512's which will allow you the ability to so.

I hope this helps you out. Thanks for using Fix Ya and being a Dish Network customer.

Shaw like Time Warner in many areas of the U.S. will never go back to TV guide.
Your best bet is to switch to the competition in your area.

You need remote for RDR-VX521 as per following part number..

988509047 RMT-D224A and it is available in Sony Accessories Store.