Have had for a year child rarely uses trying to add apps but battery dies within minutes can we send back for repairs

Dead battery. If you haven't charged it for several years it dies.
Unreparable although if you call kindle customer support they may give you a discounted price on a new or refurbished current model Kindle. They'll want your old one for parts.

Still there must be something wrong. Perhaps something is over heating? some apps ask to much processor time? ran out of memory?
Try shutting down some apps, and feel if the tablet gets warm in the minute it is seitched on. Perhaps you need to visit a repair shop, or when it is still under warranty bring it back to the shop you bought it.

With new devices, you have to go through at least 3 charge, discharge cycles, before you can see how long the battery will last. And then not all batteries are the same. Nit all users are the same. Some have to replace a battery after half a year, some can last as long as 10 years. When you have an older device, and the charge is not enough anymore, think of replacing the battery (or let it replace). You also could check what apps are all running in the background and kill off some of them. Use a system app (most are free) to check what is running for you. Better switch of GPS when you are inside, because it does add nothing and drains lots and lots of power.

Delete apps that you don't or rarely use.

Found this from my own research this appears to work (Either way epic failure by Toys R Us who had better issue an apology and provide some sort of compensation for this let down!!).......

I was just able to register and setup parental control from desktop browser after more than 2 hours trying different approaches. I then used that account info to login into tablet and activate controls. Here is what I did step by step.

1. When you try to activate your tablet it open page at this URL: (you might have to restart process couple times - site seems to loose info enetered in previous step)

http://mpf.profiltechnology.fr/wzdinit.aspx?guid=0099FXFX7X00-0&model=TABEO%208&app=darkcafe

You will have to replace guid value 0099FXFX7X00-0 with the actual value of your tabled ID - you should be able to see it in browser address bar.

2. Complete 4 step account setup wizard - in last step when it asks for "Child's firstname" enter unique Id there something like JoeDoe2009 - there seems to be some issues with unique names for app because when I enter my sons name it said it was already taken.

3. After Child's name was registered you will be redirected to payment page - you will have to enter Credit card payment info for $1 transaction (text says that you will be reimbursed for that later).

4. You should see page saying tablet was registered and You should receive email with your Id and password in clear text to email you used for registration.

5. Go back to tabled and tap on MobileParentalFilter icon (one that looks like flower) -- you will see registration wizard again -- on the bottom there is a link saying "ALREADY GOT ACCOUNT" - enter your email ID and password there - you will be taken to parental filter activation on tablet and all should be set.

That's it. Again be ready to restart this process from any point all over again because site is very slow and seems to loose your session.

same problem here. tried calling and getting a busy tone. going to see if i can figure it out but have tried uploading it from the aps and restarting and everything. if any of you figure it out please comment!

If you are receiving a message on your Meep of 'Times Up!', please try the following steps:
1. Register your Meep. Many of the capabilities of the Meep require the parent account to exist which puts the Meep into our system.
2. Adjust your parental settings to allow for times of use. You must set a time limit for every type of allowed activity and then save those settings. If you did set up permissions and you have the Times Up message, check that your settings are the way you set them and haven't been changed. 3. Update your Meep to our latest firmware version using our Meep Ota App available in the Meep Store and through Google Play. Earlier operating versions are linked to the Times Up issue.

If you still have a Times Up message:
1. It could be an issue within your browser in that it's retaining old settings and not updating them. Try clearing the browser cache and/or disabling extensions within your browser. Another option is our Meep Together smartphone app which can also be used to adjust parental settings instead of the portal website.
2. It could be your Meep is not connecting at this time to our servers thus not being able to receive the updated settings. Check that you show a green dot which means you are connecting to us or send a Private Message with your serial # and we can check the connection from our side.
3. Another option that bypasses servers is that you can update the settings right from the Meep's own parental control interface, assuming you are on version 2.1. Additionally, within the parental app on the Meep, you can reset the timer for the Meep with the reset button, the small circular icon in the upper right hand corner of the time management screen. Once reset, you can adjust the settings as you wish.

I had the exact same problem, called Amazon, and they are sending me a new one immediately. it should be here tomorrow. And I have heard complaints about their customer service- NONE here. :)
* 1-866-321-8851 (if you are calling from within the US)
* 1-206-266-0927 (if you are calling from outside the US)