Canon CanoScan 5000F Flatbed Scanner Logo
Posted on May 27, 2009
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Canon Scanner 5000F fails when adjusting lamp before scan.

Using Canoscan program start to scan, Message given :"adjusting lamp" Then after peroid of time Message given: "Can not scan, Reason: Lamp may not be warmed up." Lamp does light. Should be warm in 5 minutes. Orginal problem was no power. Bought replacement power adapter. Now have lamp problem. when acquiring from scanner it does not complete and gives reasons as bulb heating or object out of place etc. I checked scanner in control panel and it passes tests. I have removed all and reinstalled and the problem remains. XP Pro

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  • Posted on Oct 15, 2009
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Have the same problem. Suspect a lamp problem but cannot find any info/help to check lamp or to replace it

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I have managed to locate drivers for your computer. You can download the drivers for your Canon CanoScan 5000F Flatbed Scanner here: Click Here.
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http://www.cusa.canon.com/cusa/support/consumer/scanners/canoscan_series/canoscan_5000f
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Are there any other words along with the error?

Make sure the scanner is unlocked.
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If possible, try the scanner on another computer.

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Download the delete driver application and uninstall the drivers. Also, download the most current drivers and reinstall. You should also download and install the most current version of Toolbox.
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