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DOROTHY WASS Posted on Jan 12, 2014
Answered by a Fixya Expert

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New black ink will not print, i just bought a 3 pack from costco, the hp ink is garanted until march 2015

6510 photoSmart printer

1 Answer

Chris Coughlin

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  • HP Expert 1,326 Answers
  • Posted on Jan 13, 2014
Chris Coughlin
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Joined: Jan 29, 2008
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Did you take all of the packing tape off of the cartridge? If so, I'd bring it back for a new pack of cartridges

5 Related Answers

Anonymous

  • 54 Answers
  • Posted on Dec 24, 2007

SOURCE: HP Photosmart C6100 All-In-One Printer stopped printing black ink

Please clean the print heads :

Press Setup up - Tools - Clean Print heads on the All-in-One.

If this does not resolve the issue , Reset the All-in-One.

Reset the All-in-One to the factory default settings by using these instructions:

1. Unplug the power cable from printer when the printer is powered on.

2. Press and hold OK and HELP buttons while plugging in the power cord.

If issue stil persists. Contact HP.

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Anonymous

  • 4 Answers
  • Posted on Jun 26, 2008

SOURCE: HP 3210 black ink problem

I just posted my problem and found the solution on a different web page. It is this and it WORKS
All you have to do is HOLD DOWN FOUR BUTTONS AT THE SAME TIME: ( OK, Cancel, Black , Color ) and turn the power off. Do this at least twice and the unit will power up and go to maintenance. Then it was back to normal.
HP gives you a procedure that doesn't work! They just want to sell you a new one. They must know the solution if and old woman like me can figure it out with help from other people with the same problem

Anonymous

  • 859 Answers
  • Posted on Nov 20, 2008

SOURCE: hp 3310 photosmart only prints in yellow

Hello,

On the left side of the print head carriage is a white plastic gear that drives the ink pump. Check it first to see if its firmly in place, has chipped or worn off teeth or looks damaged in some other way.

If this white gear driving the ink pump is damaged or looks odd let me know right away so we can address this issue.

Now, there is a trick for resetting your particular HP printer. This sounds and is convoluted but it will work. However, the system will think all your ink cartridges are full. If they are rather full okay. If they are near empty you will want to run this hack again as the ink nears low. You won't get a ink low warning correctly after this until you've installed new full tanks eventually.

Turn the printer on. At the same time, using your left hand, press the OK, Cancel, Black, and Color buttons down and hold them down. While holding these down buttons use your other hand to turn the printer off, still holding the four buttons down with the left hand. Once the printer has powered down fully you can release the buttons. Now, the printer will initialize and then run a maintenance check. If you printer is otherwise okay, no damaged circuitry or gearing you will be fine. Turn the printer on. It will start up and shut itself off, this is expected. Once it is off again, turn it back on once more and this time the printer will run the maintenance routine. Have paper in the feed tray.

1.) Check left side of printer carriage for the white gear that drives the ink pump. Look to see if the gear is off, broken has worn or chipped teeth.
2.) Turn the Printer On.
3.) Hold down the OK, Cancel, Black, and Color buttons with your left hand and hold them down.
4.) Use your other hand to turn the printer off. Keep your left hand on the buttons until the printer is off.
5.) Turn the printer on, wait for it to turn itself off. Have paper in the feed tray.
6.) Turn it on again and it will enter the maintenance mode. Follow any prompts during the maintenance mode, if any.

You should be back in business now. If not, try the routine again, sometimes you have to run it more than once. Should it still fail, let me know as you may get an error message and error number.

Use the Comment Text Entry Box below to comment back with any other questions or point out failures in this hack.

Regards,
Worldvet

Joed911

JDTec

  • 4338 Answers
  • Posted on Jun 12, 2009

SOURCE: my photosmart hp C6180 keeps saying printer

C6180 reset:

Perform a semi-full reset to set all user menu settings, telephony parameter settings, country/region and language UI, fax memory settings, fax journal information, speed dial and broadcast lists, personal header information, and junk fax settings to the default settings. Performing a semi-full reset of the All-in-One

  1. Use the On button to turn on the product.
  2. Remove the power cord from the product.
  3. Press and hold the # and 6 buttons.
  4. While holding the buttons down, connect the power cord to the product.
  5. Continue to hold the buttons down until the color graphics display becomes blank, then release the buttons.
  6. Use the On button to turn on the product. The reset information appears on the color graphics display.

http://h10025.www1.hp.com/ewfrf/wc/document?docname=c01457329&cc=us&lc=en&dlc=en&product=1153494

Or a Full reset:
http://h10025.www1.hp.com/ewfrf/wc/document?docname=c00720248&cc=us&lc=en&dlc=en&product=1153494




If I could be of further assistance, let me know. If this helps or solves the issue, please rate it.
Thanks, Joe


I’m happy to assist further over the phone at https://www.6ya.com/expert/joe_8b8c2cd6ce148309

Anonymous

  • 5 Answers
  • Posted on Jan 22, 2010

SOURCE: installed new hp black cartridge 56 ink but won't print

it shows if your using refill cartridge. & if you r using refill cartridge clear cartridge sensor with soft hands your problem would be resolved.

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http://en.kioskea.net/forum/affich-40171-printer-not-printing-black
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It is always recommended to use genuine HP cartridges.
As if we will use the non HP or refilled cartridges, it will reduce the life of the printer.
And we will get an error "cartridge problem".
Plaese use the below cartridges, which are compatible with this printer.
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Refilling ink cartridges

hp74a.jpg HP #74 Cartridge Refill Instructions
Black cartridge

Instructions
1. Put the cartridge on some paper towels in an area where you can tolerate a spill.
2. Peal off the top label. hp74b.jpg
3. Fill the syringe with 20ml. of black ink.
4. Very S-L-O-W-L-Y inject ink into any hole (they all go to the same sponge, HP just used the same color mold for the black ink cartridges).
5. When finished, replace the top label or leave it off (it will make no difference in the printing).
6. Replace the cartridge and run 1 - 3 cleaning cycles as per printer instructions.
Or print the following pages:
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HP Photosmart C6100 All-In-One Printer stopped printing black ink

Please clean the print heads :

Press Setup up - Tools - Clean Print heads on the All-in-One.

If this does not resolve the issue , Reset the All-in-One.

Reset the All-in-One to the factory default settings by using these instructions:

1. Unplug the power cable from printer when the printer is powered on.

2. Press and hold OK and HELP buttons while plugging in the power cord.

If issue stil persists. Contact HP.
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