Krup egg cooker timing problem

It's not the the amount of water.
Get a sauce pan, big enough that all the eggs fit, fill it up with water, to the top, but leave enough space so when you put the eggs in the water doesn't spill. Turn on the stove in high, when you see the water boiling drop the eggs in. For hardboil wait 10 minutes. A bit less, 8 minutes.

Ignore the instruction manual. Instead look at the measuring cup that comes with your Hyundai PLU 247959 (produced and sold under license by Poundstretcher).
On the side of the measuring cup, you can see three clusters of marks:1. 25 to 40 ml for soft-boiled eggs (symbol of egg with two horizontal lines)2. 45 to 60 ml for medium boiled eggs (symbol of egg with one horizontal line)3. 65 to 80 ml for hard boiled eggs (symbol of egg)
Egg boilers are based on the principle that the larger the volume to be heated is, the less water is required. In other words, you will need to add less water for boiling seven eggs, and more water for boiling one or two eggs.
Which means that for seven eggs to soft boil, add 25 ml; and for one egg to soft boil, add 40 ml. If you look at the markings, you'll notice that on the vertical line between 40 and 25 ml, there are seven equidistant horizontal lines, each showing the amount of water required for the various quantities of eggs.
One egg = fill with water up to the 40 ml markTwo eggs = fill up to the mark below the 40 ml markThree eggs = fill up to the second mark below the 40 ml markFour eggs = fill up to the third mark below the 40 ml mark etc, untilSeven eggs = fill up to the 25 ml mark
Medium boiled and hard boiled eggs are measured in similar ways. Works every time for me. Nice little egg boiler, by the way.

Here is the manual/instructions. Happy Cooking!
http://dl.owneriq.net/0/091f62dc-c481-420a-95d7-0b2defa8b0b7.pdf

You can cook perfect soft, medium and hard boiled eggs at the touch of a button.

Egg Genie cooks up to 7 eggs at once-with no guesswork, no underdone or overdone eggs.

Just add the indicated amount of water.

Press "on"and your work is done.

The Egg Genie automatically steams eggs and alerts you when they're ready.

Egg Genie cooks up to 7 eggs at once-with no guesswork, no underdone or overdone eggs.

Just add the indicated amount of water.

Press "on"and your work is done.

The Egg Genie automatically steams eggs and alerts you when they're ready.

Here are the amounts in teaspoons of water:
4 tsp = 6 soft boiled eggs
5 tsp = 5 soft boiled eggs
6 tsp = 3 soft boiled eggs
7 tsp = 1 soft or 7 med
8 tsp = 6 med boiled eggs
9 tsp = 5 med boiled eggs
10 tsp = 3 med boiled eggs
11 tsp = 2 med boiled eggs
12 tsp = 1 med boiled egg
14 tsp = 7 hard boiled eggs
15 tsp = 6 hard boiled eggs
17 tsp = 5 hard boiled eggs
18 tsp = 4 hard boiled eggs
20 tsp = 3 hard boiled eggs
21 tsp = 2 hard boiled eggs
23 tsp = 1 hard boiled egg

Here you go! Put the water in the base of the unit.

Here are the amounts in teaspoons of water

• 14 tsp = 7 hard boiled eggs
• 15 tsp = 6 hard boiled eggs
• 17 tsp = 5 hard boiled eggs
• 18 tsp = 4 hard boiled eggs
• 20 tsp = 3 hard boiled eggs
• 21 tsp = 2 hard boiled eggs
• 23 tsp = 1 hard boiled egg

12 tsp = 1/4 cup

eggs hard cm² fl. oz. 1 99 3.35 2 96 3.25 3 93 3.14 4 88 2.98 5 83 2.81 6 74 2.50 7 72 2.43

http://www.gomestic.com/Cooking/Get-Boiled-Eggs-From-Your-Microwave.570709

To use the egg side only, fill the measuring cup with the correct amounts of water. (One side is for boiled eggs, one is for poached eggs.) Pour the water into the basin at the bottom. For boiled- Place 1-4 eggs in the tray with the four holes. Use the sharp thing at the bottom of the measuring cup to pierce the egg shell. Place the lid over top, and hit the 'egg' button. When the light on the button goes out, remove the lid. For poached, grease the pan. Spray/ butter, whatever. DO NOT rely on the non-stick. The thick black tray for boiling eggs goes on first. With the egg in the greased pan (scrambled or whole) place the pan into the unit. There are four plastic pieces in the boiling tray to show you where it goes, the handles aligned. The round tray, with the square holes in it, can be used to warm pre-cooked meat.This is optional, and that tray goes on top. Place the lid over the top, and press 'egg'.

WARNING: this cooks by steam, and any remainder can cause burns. Be careful when removing the lid. Same goes for the product. The boiled eggs should not be touched directly.

To make an egg sandwich, load the egg side and the bread/english muffin/bagel into the toaster. Press the 'egg/toast' button BEFORE starting the toaster. The toaster will start on a timer so that the egg and toast will be done at the same time. When the toast pops up, you are good to go.

Note: there should be no water afterwards, maybe a little oil if you cooked meat. Hard water residue is easily removed with vineger and a paper towel.