One handset doesnt ring

Change the ringing tone...

Hi Debra,
There are several reasons that this could happen:
1. Your telephone company stopped the service, even though you are paying for it... Ask your telephone company to verify your Caller ID service is current.
2. There may be a problem with your Caller ID service. Ask your telephone company to check to see if there are any problems.
3. Sometimes the caller ID is delayed, try letting incoming calls ring at least twice before answering.

The "charge" light staying on is very unusual, It could mean that the battery is failing, but if it is working properly, don't worry about it.

Best regards,
Bill

Since you didn't specify the model of your Uniden DECT 6.0 system I can only suggest you select it from the list beginning here to download a copy of the manual.

• Did you fully charge your phone? - Make sure you fully charge for 16-24 hours .
  
  
• Is the battery old? - Replace the battery.
  
  
• Is the electrical outlet switch turned on? - If you are using AC (electrical) power, make sure that the unit is connected to a non-switched electrical outlet.
  
  
• Are the connecting wires tight - Unplug the AC power converter from the unit and plug it back in.
  
  
• Do you have Caller ID service with your telephone company - In order to receive Caller ID records, you must subscribe to the standard name and number Caller ID service available through your local telephone company. If the Caller ID works for normal calls but not on Call waiting calls, then you must contact your phone company to get the combined CID/CW service.
  
  
• Caller ID shows up after second ring - Be sure to wait until the second ring before answering. Caller ID signals comes through after the first ring, if caller pick ups phone too soon Caller ID signal will not be transmitted to the handset.
  
  
• Confirm that caller ID is still working on that particular line by checking another phone on the same line - If Caller ID is not coming through contact your phone company provider.
  
  

If this does not fix your problem, contact your authorized Service Center.*

assuming all the settings are correct, and sometimes there's a tiny switch on the handset for ringer, that has to be on, try the 'page' feature [the button on the base to make the handset ring to find it] - if that doesn't work, there's a very good chance the ringer itself is bad. i've seen that many times.

Caller ID is a service that is provided by your telephone service provider and not the phone. If the phone company isn't sending your line Caller ID data, your phone won't display it. As for getting the handsets to ring, try pushing the volume up key while the handset is off, the more times you push the button, the louder the ring will get until you are at max ring volume. Also, some models have a "Do Not Disturb" feature which turns the ringer off. Without knowing which model phone you have I cannot tell you how to turn this feature on/off. but you can look it up in your manual online at http://www.uniden.com/index/manuals_results.cfm?cat=1

You need to reset the main base and make sure the ringer volume is turned all the way up. Disconnect the power from the back of the main base, press and hold find hs key while reconnecting power until you hear long beep. Should reset base and handset.

I too have the same problem with this phone. It goes out of registration and the caller ID does not work. It works on all the other phones in our house.

Try charging the phone on the main handset - Good luck!

How to get the caller ID to work on the additional GE DECT phone handsets. You must follow these steps in the exact order :
#1 - unplug the base phone
#2 - unplug the telephone line from the base phone
#3 - remove the battery packs from the phones
#4 - wait 10 minutes. reverse the order when assembling. Put battery packs in phones, put the telephone line back in the base phone and lastly plug all phones back in.
It takes about another 10 minutes after that before all phone handsets start recognizing caller ID.