Frigidaire twin freezer not working

it could be that your fridge,freezer setting is not turned up high enough to keep the freezer cold enough.turn it up to setting number 5 at least and if that dont do it u could have a faulty thermostat.have it checked by a engineer.

remove the rear cover inside the freezer if it has a lot of frost on it,then the evaporator coil is frozen up and you cant blow cold air over or thru a solid block of ice,defrost it,then check the defrost heating element,defrost thermostat and timer or defrost circuitry for no power or defective components,you can use a hand held hair dryer to defrost it quicker

keep the door closed by all means any small opening can leave the freezer start to defrost slowly without you knowing it

bring to the nearest service center is better

Check the temperature setting to ensure at least the one-half way mark. If o.k., then you could have a refrigerant or compressor-related problem. Contact an appliance service company.

if it a frost free freezer then chances are it is a defrost hearter, fan motor or defrost timer
if it is not frost free then it will either be the compressor or a gas leak ( which should be under warranty)

Yes that is the correct part number.
If a new cold control does not correct the problem. Replace the compressor start relay.

the "e" usually means it has an error. it could be a bad temperature thermistor or a bad control board. the most likely is the board.
i hope you are less then 1 year old as the board can be quite pricey, about 150 bucks.
you could try to unplug the unit for a few minutes and then plug back in and see if the code goes away and returns to the cooling mode.

Hi Robert,

Happy to help.
Sounds like it is low on freon
I would advise you on this occasion to call service.

These guys are good!
A&E factory service does most brands warranty services.
They are open 7days/24hours nation wide.
call tonight! 1-800-905-9505

I am happy to assist you!
Neil
PS. Before you leave this site please leave a "Problem Solved" rating for me on fixya.com

If the unit is running continuously and not maintaining the temperature cold enough the system may have a leak. If it is NOT running continuously the problem could be in the temperature control.