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Anonymous Posted on Feb 16, 2018

Incoming calls go to voice mail

Moved phone from home to Assisted Living apartment. Phone originally set up with Comcast but they couldn't use the modem so service was transferred to AT&T. Now when dialing phone it goes to a voice mail and not answering machine. AT&T says that it not AT&T it is the answering machine.

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Rick Davis

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  • Expert 33 Answers
  • Posted on Feb 16, 2018
Rick Davis
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5 Related Answers

Anonymous

  • 201 Answers
  • Posted on Aug 21, 2007

SOURCE: Call will not Transfer to Voice Mail

Typically you want your phone system to ring your phones (say extension 10, 11 and 15) and then if no one answers after so many rings the call is transfered to the port the voice mail is on (let's say it's port 16) The voice mail is set to answer right away but does not "ring" until the call is transfered to it. This way (at 4 rings) if a call comes in on line 1 and you answer after 3 rings but a call comes in on line 2 at the same time, the first ring on line 2 will not make the total = 4 and set off the voice mail. I would guess the port at your voice mail is not set to ring and nothing is set up to transfer calls to your voice mail. Did you set this up yourself? How did you program the phone system?

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Anonymous

  • 1 Answer
  • Posted on Jul 31, 2008

SOURCE: Arris Modem connected to Mediacom Service

I didn't have incoming calls for a year (didn't mind, no telemarketers). But I fixed today.

Check with your home alarm company. Turns out they can download a signal. No, it wasn't the computer's internal modem, it wasn't the phone/cable company or the arris modem.

No need for service call.

Anonymous

  • 3 Answers
  • Posted on Sep 06, 2008

SOURCE: changing phone channel frequency

Easiest way take off back plate un hook battery wait a couple of minutes hook battery back up phone should find reciever on diff. channel

Anonymous

  • 33 Answers
  • Posted on Jan 21, 2009

SOURCE: all incoming calls go straight to voice mail

Just go to call settings and then call divert. check settings. Maybe all calls are diverted to voice mails. Cancell all diverts. Then you are done.

Anonymous

  • 39 Answers
  • Posted on Mar 18, 2009

SOURCE: Uniden PowerMax5.8 GHz

Yes, it will automatically let you know when you have a voicemail. If it does not work, contact Comcast.

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An alternative to this problem, i've got ...possibly its a COMCAST feature..

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In that case i find the answering machine of the phone useless and shouldnt have put money for the same.
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Call will not Transfer to Voice Mail

Typically you want your phone system to ring your phones (say extension 10, 11 and 15) and then if no one answers after so many rings the call is transfered to the port the voice mail is on (let's say it's port 16) The voice mail is set to answer right away but does not "ring" until the call is transfered to it. This way (at 4 rings) if a call comes in on line 1 and you answer after 3 rings but a call comes in on line 2 at the same time, the first ring on line 2 will not make the total = 4 and set off the voice mail. I would guess the port at your voice mail is not set to ring and nothing is set up to transfer calls to your voice mail. Did you set this up yourself? How did you program the phone system?
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