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Anonymous Posted on Jan 05, 2014

Fatal error code 17H - Konica Minolta magicolor 2300DL Laser Printer

1 Answer

Norman Weimar

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  • Konica Minolta Master 7,035 Answers
  • Posted on Jul 03, 2016
Norman Weimar
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Sir/mam
replace the fuser unit

Btw, I’m available to help over the phone in case u need at https://www.6ya.com/expert/normanj_7893313f0751935f

5 Related Answers

Inky

Inky Fingers

  • 705 Answers
  • Posted on Oct 13, 2007

SOURCE: Fatal Error 17H - toner cartridges will not advance

Open the front door and remove the toner bottle.

Look near the colour toner carts and you will see a small round hole. Jam a screwdriver in that hole and the carousel will rotate freely. Move the carousel round and remove each toner one at a time.

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Anonymous

  • 214 Answers
  • Posted on Dec 07, 2007

SOURCE: Errors

Rack rotation failure, I'm not 100% that this is that error, but does the rack, where the toner are move ? if not, move it with manually a little bit then restart printer.

Anonymous

  • 3 Answers
  • Posted on Dec 27, 2007

SOURCE: fatal error 17H

Try going through each toner cartridge again. The error is linked to incorrect rotation usually caused by badly seated toner cartridges.
Chris

Anonymous

  • 300 Answers
  • Posted on Jun 11, 2008

SOURCE: Fatal error 17H

FATAL ERROR CODE 17H / SERVICE CALL 17 TONER RACK: Incorrect developing rack rotation

<Remedy>

Electrical components for detection of the malfunction
Rack motor (M2)
Rack clutch (CL1)
Rack home position sensor (PC4)
Master board (PWB-A)
Controller control board (PWB-P)

Rather than try to explain in more detail i can forward you the service manual (4.17mb) if you update with an e mail address

Anonymous

  • 1 Answer
  • Posted on Nov 21, 2008

SOURCE: minolta 2300 dl laser printer fatal error 17H

had printer for approximately 2 years. Used daily in office setting. today the printer tried to print, then just stopped and it said fatal error 17H in the window. We cleared paper jam and rebooted, gives the same error message. Anything we can do?

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Related Questions:

1helpful
1answer

I have a FATAL ERROR CODE: 17H on my printer. What do I do?

It has to do with the toner. Please follow these directions: (from Minolta support website)

http://onyxweb.mykonicaminolta.com/newKB/KBDocument.aspx?id=TAUS0900423EN01&ptid=


2helpful
1answer

Fatal Error 17H

Hi

Thanks for using FixYa. Error 17H means rack rotation failure. While replacing toners, one of them might not be sitting right and due to this cause, the cartridge is stalling the rotation of the rack. You need to remove all of the toners installed by selecting the properties of the printer. After that select "install toner" and reinstall all of them. Check for any physical damage on anything around the toner rack or a small piece of paper jammed in the right hand side of the toner rack.

Please do accept the solution and revert for further assistance.


Thanks
Rylee
0helpful
1answer

Fatal error 17h

17H is the Rack Rotation error. If your toners are not rotating correctly, or if you have the wrong type (IE 2400 series toners in a 2500 series printer) you will get this error.
1helpful
1answer

Where are the toner cartridges in magicolor 2300 dl

FATAL ERROR CODE 17H / SERVICE CALL 17 TONER RACK: Incorrect developing
rack rotation

open door, remove waste toner box then you have to find a small switch in left side and push it wit screwdriver or something, then you can rotate the toner rack manually. then install the waste toner box again and power up printer.
4helpful
3answers

Fatal error 17H

FATAL ERROR CODE 17H / SERVICE CALL 17 TONER RACK: Incorrect developing rack rotation

<Remedy>

Electrical components for detection of the malfunction
Rack motor (M2)
Rack clutch (CL1)
Rack home position sensor (PC4)
Master board (PWB-A)
Controller control board (PWB-P)

Rather than try to explain in more detail i can forward you the service manual (4.17mb) if you update with an e mail address
0helpful
1answer

Minolta 2300 dl laser printer fatal error 17H

had printer for approximately 2 years. Used daily in office setting. today the printer tried to print, then just stopped and it said fatal error 17H in the window. We cleared paper jam and rebooted, gives the same error message. Anything we can do?
4helpful
3answers

Minolta Magicolor Fatal Error

Remove each of your cartridges one at a time and see if you can spin the toner rollers by pushing on the little white plastic gears with your finger. They will be tight but you should be able to spin the roller by moving the little gears around.

My printer started giving the Fatal Error Code 17H and I did all the removal of the four color cartridges and re-seating each of them to no avail. After removing each cartridge and checking to see if I could rotate the toner roller I found that the yellow cartridge was extremely tight. I took the cartridge outside and used a can of compressed air to blow all the toner off the roller and tapped the cartridge on all corners and shook it back and forth several time. Finally I was able to get the toner roller so that it would rotate when pushing the little white gears like the other three cartridges.

After replacing the cartridge in the printer it worked with no more error codes. Hopefully this will fix the problem until I can order a new yellow cartridge.

Keith
1helpful
1answer

Fatal error 17H

Try going through each toner cartridge again. The error is linked to incorrect rotation usually caused by badly seated toner cartridges.
Chris
0helpful
1answer

Errors

Rack rotation failure, I'm not 100% that this is that error, but does the rack, where the toner are move ? if not, move it with manually a little bit then restart printer.
0helpful
1answer

Incorrect cartridge fatal error 17H

Replace with OEM cartridge

Btw, I’m available to help over the phone in case u need at https://www.6ya.com/expert/normanj_7893313f0751935f

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