When carrage moves to start printing then this error shows why
SOURCE: The cartridges will not move back into place
If you have not broked anything, it will go in.
Also check the manual that came with the printer How to install the cartridge.
Kevin
SOURCE: Print head is jammed will not move
just flow the instruction
http://h10025.www1.hp.com/ewfrf/wc/document?lc=en&dlc=en&cc=uk&docname=bpy20918
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