Hoover HCA390FFK Bottom Freezer Refrigerator Logo
Posted on May 22, 2009
Answered by a Fixya Expert

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Build up of ice in bottom of freezer compartment

HCA390FFK freezer bottom filled with ice any idea what problem is?

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gdcroft

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  • Expert 192 Answers
  • Posted on May 22, 2009
gdcroft
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During the defrost cycle heaters in the wall of the freezer are turned on to melt the frost build up. This melted frost "water" is supposed to run out a drain in the bottom of the freezer and collect in a pan under the refrigerator/freezer where it will eventually evaporate. If this drain is blocked it will cause a lot of water to collect in the bottom of the freezer and that water will eventually turn back into ice. I recommend defrosting the freezer manually, removing all the ice/water buildup in the bottom, and trying to unplug the drain line to the pan underneath. Also check the seal on the freezer door. If it's not sealing well it could be letting a lot of moisture enter the freezer which would lead to more frost buildup and more water during the defrost cycle.

Karen Hannah

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  • Posted on May 12, 2013
Karen Hannah
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Why is there so many faults with the hoover hca 39fa and all the problems seam to be the same I also have this so called frost free fridge freezer yet I keep getting big chunks of ice behind my salad boxes .can you also explain how I would be able to tell if the hose at the back is connected .has this fridge freezer been discontinued

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Ice sheets build up on the bottom of the freezer. Water also seems to be dripping into the refrigerator from the freezer. Not sure what the problem is and looking for help!

Hi and welcome to FixYa, I am Kelly.
First off if you have an ice maker this sheeting of ice is most often caused by the ice maker inlet water valve bypassing water when it supposed to be shut off. You can check for ice in the rubber tube that fills the ice maker. If it is frozen hard with ice most likely you have an inlet water valve failure. The valve is not repairable. The only remedy is to replace it.

Second reason for ice build up on the bottom of the freezer is a clogged evaporator drain. If you see ice for sure under the evaporator coils then the drain is clogged. You clear the drain by unplugging the unit.. removing the freezer contents and directing an external fan into the freezer compartment for just over 2 hours. While this is happening... open the back of the unit by removing the fiberboard cover and cleaning out both the drip pan and the END of the compartment drain tube. I use a wet or dry Vacuum for this task. When the 2 hours of manual defrosting is completed.. use the exhaust of the vacuum on the very end of the compartment drain tube. This will float out any debris that was in the evaporator drain funnel and make sure that the compartment drain tube is clear. Make sure to clean the condenser coils and fan in the bottom of the unit while your cleaning the drip pan.

After all of the above reassemble the rear fiberboard cover, wipe up any water mess in the freezer compartment and return the unit to normal use.

Since you did not include a model number I am unable to provide you with an exact reference source for the inlet water valve. You can however use the following sites and enter your model number for parts information:

http://www.searspartsdirect.com

http://www.appliancepartspros.com

http://www.repairclinic.com

Thanks for choosing FixYa,
Kelly
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My frost free fridge freezer is too cold and freezing the food in the bottom drawer there is some ice around the bottom drawer

You may have an issue with the temperature control assembly. Check the temperature settings (ideally at "one-half way" for both fresh food and freezer compartments).

Contact an appliance service company.
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Hoover HCA390FFK not draining through drain plug

A common problem is a blocked drain tube. Using compressed air, blow through the tube to clear it. Also, make sure that th refrigerator is level in both directions to allow proper pitch for draining.
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too defrost just open the doors for a day with the unit unplugged. as far as why it is frosting up check door seals make sure they are all good and seal it up well and that should take care of it.
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Ice build up in bottom of freezer

Check the ice maker. sometimes they get cracked a will leak water into the freezer compartment. Also check the ice maker fill tube for leaks or someone could have spilled something. Although this is tipical of a clogged drain. What happens is when the fridge go into derfost, it will melt all the frost that is on the evaporator, turning it into water. The water drains down to a trough under the evaporator and down a drain hole in the trough ( this trough is behind the evaporator cover ) Removing the melted frost from the freezer. If that drain is clogged, the water cannot leave the freezer. Then when the fridge starts back up ,it will freez the water that was not drained. After repeated defrosting the water will fill this trough and run off into the bottom of the freezer to be frozzen when the fridge starts to cool again.
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Ice build up on bottom of freezer

remove back panel inside freezer. you will see drain tray at bottom with a drain hole in the middle - this is blocked usually with ice. melt off with a hairdryer and follow up with hot water till water flows away freely
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Kenmore refrigerator model 46-66812 ice build up on the bottom shelf of freezer

Had the same problem. I noticed that the fan in the freezer never shut off so I suspected the thermostat. I ordered and installed a new thermostat (about $30 and 15 minutes to install), the fan now cycles correctly and the ice build up is gone.
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Drain plugged in freezer

First of all, is it ice or frost? If it is ice, I would say you have a leaky water valve to icemaker, running down evap. coils. Replace water valve. If you have frost-find out why it is not defrosting(defrost heater, defrost thermostat, or defrost timer.
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