Lexmark X2670 All-In-One Printer Logo
Tracie Cummings Posted on Jan 04, 2014
Answered by a Fixya Expert

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Error message: cartridge is not compatible with your printer. I have the correct ink installed

1 Answer

rumorbill

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  • Lexmark Master 544 Answers
  • Posted on Jan 04, 2014
rumorbill
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You could try to reinstall the ink cartridges.
Remove both cartridges
Let printer cycle
Reinstall back the ink cartridges

4 Related Answers

A

Anonymous

  • Posted on Sep 21, 2007

SOURCE: Inputting new ink cartridges

dear sir pleaz make do the cartridge alinment prorame after installing the new cartridge or your cartridges are not original

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Anonymous

  • 1019 Answers
  • Posted on Feb 20, 2008

SOURCE: incompatible print cartridges?

Hi,
just click on them to say ok, and accept the unsupported cartridges ( if applicable ) do you get the choice.
certain printers, have an option in printer prefs, to change cartridges. check the cartridges are the same ( or compatable )
if the cartridges have a chip fitted, they need to be reset if recently filled.
hope this helps mike @ Compurepair.

Justin Losh

  • 36 Answers
  • Posted on Mar 20, 2009

SOURCE: using a refilled ink cartridge on a Lexmark x4850

Yes, most Lexmark cartridges as well as many other manufactures use something called 'Smart' Chips in the bottom of the ink cartridge. Usually unplugging your (about 10 seconds) printer resets the memory in the printer. Hope this helps!

Anonymous

  • 1 Answer
  • Posted on Dec 27, 2011

SOURCE: Is it possible to refill ink cartridge on Lexmark x6690 printer?

Take out all cartridges, switch printer off and then on again and let printer see that there are no cartridges. Do this 5 times, it resets the cartridges. Then install refilled cartridges

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There are several things that could be causing your Kodak ESP 5250 printer to not print even after replacing the ink cartridges and print head. Here are some troubleshooting steps you can try:
  1. Make sure the cartridges are installed correctly: Double-check that the ink cartridges are correctly installed in the printer. The cartridges should click into place and the lock lever should be in the down position.
  2. Run a cleaning cycle: If the ink cartridges are installed correctly, run a cleaning cycle to clear any clogs in the printhead. Go to the printer's menu and look for a "clean printhead" option.
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Why is power button light blinking green on Epson SX200 printer?

Regarding your recent inquiry about the Epson T071 ink cartridge error message ("Ink Light is red", "Cartridge Not Recognized", "Replace Cartridge", "Installed ink cartridge is expended." or similar cartridge/printer alert message) associated with your Epson SX200 printer, the cartridge probably has a mis-programmed smart chip...

NOTE: If you had the cartridge refilled, the cartridge chip must be reset. Re-programming, which typically yields a green light to show success, it does not always result in correct smart chip reprogramming. It is also possible they may have forgotten to re-program the ink cartridge. If a compatible/clone cartridge, it could be a reprogramming issue or defective chip (which is common). Or, such a failure could be an electrical failure of the ink cartridge itself*. Unfortunately there is nothing you can do from home....the chip(s) need to be re-programmed (at refiller) or replaced with a new cartridge from vendor.


*OTHER POSSIBLE CAUSES OF FAILURE:
Either the external chip or internal ink sensor is electrically bad (the internal ink sensor detects if cartridge is really out of ink). If you return the cartridge to your retail refiller and they re-program the cartridge(s) a 2nd time but the "replace cartridge" message, or similar blocking message persists, then this is the likely cause and the cartridge will need to be replaced with a new one.

1) Confirm if this is just a nuisance/annoyance alert (i.e. "non-genuine" cartridge ) vs. an actual 'unrecognized cartridge' alert (i.e. Red X's on printer display / Windows pop-up message). Please visit the following Inkjet411 support page which will help you delineate the difference: http://inkjet411.com/?page_id=73

2) On some Epson printer models you may need to scroll thru the menu options AT THE PRINTER'S CONTROL MENU (i.e. right arrow key) to help determine which specific ink cartridge is actually causing the 'Unrecognized Cartridge' error condition. On the other hand, for general 'non-genuine' cartridge alerts, typically you can bypass these errors by clicking thru the acknowledgement prompts or via the arrow keys: http://inkjet411.com/?page_id=1939

3) We suggest you remove all the ink cartridges, inspect the smart-chips condition (on rear side) and ensure there are no cuts/gashes or ink residue present on the micro-chip surfaces. To be sure we suggest you clean the micro-chip surfaces; click here to see 2 different pictures of this along with cleaning instructions: http://inkjet411.com/?page_id=1939

4) If the error continues (following ink tank re-programming a 2nd time), then we suggest you install a new genuine Epson ink cartridge into the printer to verify the permanent PRINTHEAD is functioning ok. Here is how the PRINTHEAD works: http://inkjet411.com/?page_id=2054

NOTE 2: Following refilled cartridge installation, your printer/computer may display an ink alert message such as "non-genuine cartridge" or "you have not installed genuine Epson ink cartridges" - these are COMPLETELY NORMAL alerts when using refilled ink cartridges. Press proceed/continue/accept/yes/OK to dismiss the prompt. In some cases you may have to scroll over using the arrow keys to dismiss the alerts. Additional alerts may be displayed the first time you go to print or copy - dismiss the alerts accordingly to resume normal print operations. For more information on Epson ink cartridge alert messages please visit: http://inkjet411.com/?page_id=1939

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CAUTION: Be advised, the use of compatible/clone cartridges (i.e. sold thru the internet from overseas) are known to be problematic and may cause printer errors or permanent PRINTHEAD damage (especially for 3rd party inks which contain volatile organic compounds or VOCs). We do NOT suggest refilling these types of ink cartridges.....refilling of Epson original/genuine ink cartridges is only suggested!

Epson T068 thru T130 Ink Refilling Services & Additional Cautions: http://www.youtube.com/watch?v=Jp575rE9y0Q

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NOTE 3: If, after replacing the cartridge(s), with brand new Epson Original ink cartridge(s), is the only solution which corrects the problem, then you likely have a defective cartridge (internal ink level monitoring circuit), unrelated to the refilled cartridges. If, after replacing the cartridge, or cartridges, with brand new Epson Original ink cartridges, does NOT correct the problem, then you may have a defective PRINTHEAD (i.e. permanent electrical sub-assembly which the cartridges plug into). For more information please visit our support page which explains the natural degradation of PRINTHEADs over time: http://inkjet411.com/?page_id=2934
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For any additional questions please contact us directly: [email protected]

-Thank you
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How do I resolve the error message "Calibration Page Not Found"? Error code: 3610 Question : How do I resolve the error message "Calibration Page Not Found"?
Answer : To resolve this error condition, correctly position a calibration page on the scanner. See the User's Guide for more information. How do I resolve the error message "Cover open"? error code : 3501 Question : How do I resolve the error message "Cover open"? Answer : To resolve this error condition, close the access door. The printer will not operate while the door is open. How do I resolve the error message "Color ink cartridge missing or not installed correctly"? Error Codes : 3511 Question :
How do I resolve the error message "Color ink cartridge missing or not installed correctly"?
Answer :
To resolve this error condition, reinstall the ink cartridge:
  1. Remove the color ink cartridge:
    1. Open the printer access door by lifting from the front center of the unit.
    2. Wait until the printhead is idle and silent, then pinch the latch on the color ink cartridge with your thumb and forefinger and lift it out of the printhead.
  2. Check the two electrical contacts on the ink cartridge for small marks, which should appear if the cartridge was installed correctly.

    If the electrical contacts do not have small marks:
    1. Reinstall the ink cartridge, making sure you press down on it until it clicks into position.
    2. Remove the color ink cartridge, then check the two electrical contacts on the ink cartridge again for small marks. Repeat if necessary.
    3. Reinstall the ink cartridge.
  3. Close the printer access door.

NOTE: See the User's Guide for more information about removing and installing the ink cartridge.
If the error persists:
  1. In the KODAK All-in-One Home Center, select the Help (?) icon.
  2. Select Maintenance.
  3. Select Firmware Upgrade, then follow the prompts to download the latest version of firmware, free of charge.
From Kodak support:
http://www.kodak.com/eknec/PageQuerier.jhtml?pq-path=9104/7269&pq-locale=en_US

Click on this link or copy and paste the complete link into your browser.
If I could be of further assistance, let me know. If this helps or solves the issue, please rate it.
Thanks, Joe


I’m happy to assist further over the phone at https://www.6ya.com/expert/joe_8b8c2cd6ce148309

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