T7316E Telephone - Nortel Norstar Telephone System

Is this on NOrtel or IP Office? Which NOrtel system?

Are Your socket wired correctly? Pins 3 & 4 on the Socket UK Spec...

Have you tried another Telephone in that Socket for the new extension?...

Are the 'Cursors' Flashing on the phone when pluging in?

The Norstar System uses only 1 pair of wire for each telephone. So, use the White/Blue pair.

Here's the cheat sheet you were looking for. Here at IdacomUSA we provide User Guides and System Manuals for every system and phone that we repair. We also repair the Nortel T7316E for $75, which will transform your old phone into one that looks and works like it was purchased yesterday.


As for the link for your cheat sheet, here it is.


Nortel ICS Telephone Feature Card

Not too sure what type of manual you are looking for, but here is a useful link to have for a Norstar system information.

http://www.alphatelecom.ca/meridian_norstar_manuals.htm

Look at the bottom of the set that is giving you troubles, check to see if the handset is plugged into the correct spot.

It should be plugged into the Handset jack not the headset jack.

This is a common mistake.

If your company extentions are 2 digits long enter "120000"
If your company extentions are 2 digits long enter "1020000"
If your company extentions are 2 digits long enter "10020000"

If you are fmailiar with the programming of the system, you must set the lines (3-8) to appear and ring on the extensions.

Assuming you have a later release MICS or CICS:

Press Feature ** 266344, then the installer password.
Press Show at Terminals and Sets, enter ext #.
Press Show until you are asked for the line number, then scan through the line appearances, and change to "Appear Only" on the lines you don't want to ring at that set.

Repeat for each extension you want to change.


DO NOT DO THIS UNLESS YOU ARE FAMILIAR WITH PROGRAMMING.....

Feature *1, Press the desired key, dial the #

1 you can but it must be done via log on to switch with lap top (you may use handset but very tricky)
2 use feature *4

Speed dial -
using
FEATURE 0
Dial an external telephone number using a two- or three-digit code. There
are two types of speed dial codes: system (01-70 or 001 to 255) and
personal (71 to 94). System speed dial codes can be used from any
display telephone in the system. System speed dial codes are assigned by
your System Administrator.
Personal speed dial codes are used exclusively at your telephone.
To make a call using a speed dial code:
1. Press FEATURE 0.
2. Enter the two- or three-digit code for the number.
Speed dial -
programming
To program personal speed dial numbers:
1. Press FEATURE *4.
2. Enter a two-digit code from 71 to 94.
3. Specify the external line by pressing a line button, a line pool button, or
the intercom button. If you do not specify the external line, the system
automatically chooses a line for the call.
4. Dial the telephone number you want to program (up to 24 digits).
5. Press HOLD.
6. Record the code and number you have just programmed.
Note: You cannot program personal speed dial numbers while another
user is programming your system.