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Mike Mortensen Posted on Jan 03, 2014
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My phone will not reset!

Every time I try to do a factory reset on my phone I get a blank screen and the lights on bottom blink

1 Answer

DEKR

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  • Master 1,102 Answers
  • Posted on Jan 03, 2014
DEKR
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Joined: Jan 12, 2009
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Try shutting phone off and removing battery & sim,replace them after about a minute.Replace turn on again and try to reset again.Or you can try manually removing contacts etc..remove sim battery replace turn on again and reset.Hope that solves the problem.

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The above mentioned is usually performed by a service technician and they charge somewhere around $95 diagnostic fee. You just saved this charge. If you see flashing red lights count them when they flash in sequence. This is a code for the techs to tell them what is wrong. These flashing red lights sequentially flash from 0 to 10 times to identify a problem. Usually, when the bbulb goes bad the only thing that might need to be replaced would be a "lamp Driver" aka "Power Block Assembly" $116.25 online from Sony, or the ballast. Sometimes, if you do not have a video a Thermal FUse can go bad which only costs $4.80 for the KDF60-XS955 but the techs will charge you over $300. You can do this yourself if you can get your hands on a service manual.

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