Meep will not connet to wifi

You may have to set it back up with a user name and so on

For any 'Has Stopped' messages, you'll need to run a factory reset from the Settings menu then re-establish Wifi and recover content in the Meep Store. If it won't power on at all, that is then a hardware issue and would need to go through the OSI call center: 800-853-8883.

trying dumbing down the authentication on your wifi router. Try these:
turn off 40mhz wide channels
try wpa instead of wpa2
try tkip instead of aes

if all else fails, try wep.

wrong settings entered on tablet, try again.If possible connect tablet first via usb cable to computer or router to try connecting it , to determine the actual fault on connections.

wrong settings issue and also incompatibility issues with software and devices.

If you are receiving a message on your Meep of 'Times Up!', please try the following steps:
1. Register your Meep. Many of the capabilities of the Meep require the parent account to exist which puts the Meep into our system.

2. Adjust your parental settings to allow for times of use. You must set a time limit for every type of allowed activity and then save those settings. If you did set up permissions and you have the Times Up message, check that your settings are the way you set them and haven't been changed. 3. Update your Meep to our latest firmware version using our Meep Ota App available in the Meep Store and through Google Play. Earlier operating versions are linked to the Times Up issue.

If you still have a Times Up message:
1. It could be an issue within your browser in that it's retaining old settings and not updating them. Try clearing the browser cache and/or disabling extensions within your browser. Another option is our Meep Together smartphone app which can also be used to adjust parental settings instead of the portal website.
2. It could be your Meep is not connecting at this time to our servers thus not being able to receive the updated settings. Check that you show a green dot which means you are connecting to us or send a Private Message with your serial # and we can check the connection from our side.
3. Another option that bypasses servers is that you can update the settings right from the Meep's own parental control interface, assuming you are on version 2.1. Additionally, within the parental app on the Meep, you can reset the timer for the Meep with the reset button, the small circular icon in the upper right hand corner of the time management screen. Once reset, you can adjust the settings as you wish.

First, connect the Meep to your home Wifi network. CHeck that you have Allowed internet browser use in the parent portal, and use Meep's own custom web browser.

If you are receiving a message on your Meep of 'Times Up!', please try the following steps:
1. Register your Meep. Many of the capabilities of the Meep require the parent account to exist which puts the Meep into our system.
2. Adjust your parental settings to allow for times of use. You must set a time limit for every type of allowed activity and then save those settings. If you did set up permissions and you have the Times Up message, check that your settings are the way you set them and haven't been changed. 3. Update your Meep to our latest firmware version using our Meep Ota App available in the Meep Store and through Google Play. Earlier operating versions are linked to the Times Up issue.

If you still have a Times Up message:
1. It could be an issue within your browser in that it's retaining old settings and not updating them. Try clearing the browser cache and/or disabling extensions within your browser. Another option is our Meep Together smartphone app which can also be used to adjust parental settings instead of the portal website.
2. It could be your Meep is not connecting at this time to our servers thus not being able to receive the updated settings. Check that you show a green dot which means you are connecting to us or send a Private Message with your serial # and we can check the connection from our side.
3. Another option that bypasses servers is that you can update the settings right from the Meep's own parental control interface, assuming you are on version 2.1. Additionally, within the parental app on the Meep, you can reset the timer for the Meep with the reset button, the small circular icon in the upper right hand corner of the time management screen. Once reset, you can adjust the settings as you wish.

If you are receiving a message on your Meep of 'Times Up!', please try the following steps:
1. Register your Meep. Many of the capabilities of the Meep require the parent account to exist which puts the Meep into our system.

2. Adjust your parental settings to allow for times of use. You must set a time limit for every type of allowed activity and then save those settings. If you did set up permissions and you have the Times Up message, check that your settings are the way you set them and haven't been changed. 3. Update your Meep to our latest firmware version using our Meep Ota App available in the Meep Store and through Google Play. Earlier operating versions are linked to the Times Up issue.

If you still have a Times Up message:
1. It could be an issue within your browser in that it's retaining old settings and not updating them. Try clearing the browser cache and/or disabling extensions within your browser. Another option is our Meep Together smartphone app which can also be used to adjust parental settings instead of the portal website.
2. It could be your Meep is not connecting at this time to our servers thus not being able to receive the updated settings. Check that you show a green dot which means you are connecting to us or send a Private Message with your serial # and we can check the connection from our side.
3. Another option that bypasses servers is that you can update the settings right from the Meep's own parental control interface, assuming you are on version 2.1. Additionally, within the parental app on the Meep, you can reset the timer for the Meep with the reset button, the small circular icon in the upper right hand corner of the time management screen. Once reset, you can adjust the settings as you wish.

Can't get unit to connect to my home wifi , keeps giving message Authentication Problem