Can't read CD but can read DVD

first you must check thats its a blue ray writer or reader if its a reader then it will now read blank disks if its a writer then its writer part must have been got damaged

Hi,

I suspect that you are using a CD writer and you have possibly inserted a blank DVD into your CD writer. Make sure you have a blank CD inserted instead of a blank DVD.

Let me know if this is your problem.
Best wishes,
Graemevm

> CD-RW / DVD-ROM

Sorry, but this device is not a DVD-writer.

This device _should_ read (non-blank) DVD media.
If it does not, then the cheapest solution is to spend $40
to buy a new CD/DVD reader/writer.

Have you taken a CD that you have burned to another computer, to see if the other computer can read the CD?

Rather than spending $50 to $75 to have a qualified computer technician try to trouble-shoot the problem, spend $40 to $50 to buy a brand-new CD/DVD reader/writer.

do you have a cd writer or rom drive is the first thing you have to check, if it's a writer then put the disc in first and it should give you an option to write files to cd accept then follow the the instruction to add your files, assuming your running windows. iif that does'nt work check to see if your discs are + or - it may be your wriiter will only accept one kind

DVD discs have to be formatted before they can be recorded on.

we may need more details but you can try this for now

1. are you sure you have a cd writer or a dvd writer (writer = burner)--- check the front edge of your cd/dvd unit and look for words like "writer" "burner" or writeable next to the word dvd or compact disc... keep in mind not all cd/dvd writer can write (burn) cd or dvds, some may burn cd but not dvds.

2. is your cd/dvd unit compatible with the media (cd or dvd blank disk) you are trying to use.. depending your cd/dvd especifications your dvd/cd drive is compatible with certain types of cd or dvds that are writeable.

3. is the cd/dvd a writeable cd/dvd and is compatible with your cd/dvd drive? for instance.. if you are using a blank dvd and your cd/dvd drive only burn cd/s and read dvd and cd you won't be able to write to the blank dvd.

4. are you trying to burn a dvd in a corporate computer.?? as a user (not an administrator) of your corporate computer you may not have priviledges that will allow them to burn dvd/cd's even you your drive and your media are compatible.

please post
the error that you get
the brand and model of the computer you're using
the type of media you're using

Reinstall the program if you have a stand alon copy, or it may be on an application disk that came with your system.

if you have nothing on the cd then it won't read it cause there is nothing for it to read... so if you have a writing software that you can write the cd you can write the cd... only if there is something on the cd it will read......

dear
i have this kind of drive ( 7W036-A01) , IT READ AND WRITE CD BUT IT COULDNT WRITE DVD ( EVEN IT READ DVD IN GOOD WAY )
PLEASE CAN ANY ONE HELP ?????