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Anonymous Posted on Aug 13, 2017

My new laptop is not recognizing my dongle

I just bought a new laptop so I could start using it for my embroidery designs with my Viking Rose. Currently I am using my old PC with windows XP for doing my 3d Embroidery. I downloaded the CD on my new laptop and all seemed fine except it doesn't recognize my dongle. Is there an update for this. Hate to think this is how they get you to buy new machines. Can't afford that. Can anyone help?

  • 1 more comment 
  • Larry Ng
    Larry Ng Mar 29, 2021

    call the maker. for support. we are not viken ROSE.
    what do you mean by dongle. (vast meanings)

    1: a code key. device, to prove owner ship of the ROSE.
    2: a USB adapter device that allows Rose to talk to the PC.
    the new PC is windows 10 right, unstated.
    or old but new to you, no PC told. at all.

    the software for XP is mostly never any good for w10, that is 20 year leap, 2001 to 2021.
    ask them for the cure, using old software
    now. only they know this, ask them,.
    and save time and making wrong choices.
    or making it worse.

    to run 2001 CD on new PC,
    run the installer in w10 campatibility mode.
    eg.
    install.exe (or setup.exe)etc
    right click the exe pick properties
    click compat tab.
    click run trouble shooter
    fail that do same pick forced to XP SP3, +admin
    that is the hope and pray way. for XP not
    so good. too old.

  • Anonymous Mar 29, 2021

    Husqvarna Viking Rose Machine Embroidery Machine ?
    that>
    the dongle is a security key,
    and must match your software and true ownership of same. (they are married)
    only they have cures besides above.
    call them even use phone.
    i googled for you , and lost of posts world wide for decades, saying same thing
    you will need the DONGLE DRIVER software.
    or it will be dead. thy said they got it here, HASP Dongle Drivers
    https://www.premierplusembroidery.com/en...


    read here, 1st google hit. year 2007 hits.
    https://www.threadsmagazine.com/forum/do...

    the best way to get help is ask the maker directly, no better way exists and avoid
    silly internet rumors endless.
    and wrong
    do learn that there is not just one software package and each has versions
    and some versions new may work.

    when software is made the engineer pics
    the OS (xp to w10) to compile it.
    in 2001 there was no w10 choice 20 years ago.
    see how that works? well it does not.

  • Anonymous Mar 29, 2021

    there are 2 devices
    one is dongle lic. key
    one is USB pattern device.
    only one works, for your problem.

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1 Answer

S Gros

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  • Posted on Mar 28, 2021
S Gros
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You need the correct drivers for the operating system. Depending on your software,.

5 Related Answers

Ajkill

Anand Kumar

  • 2035 Answers
  • Posted on Jun 27, 2008

SOURCE: Loaded 3D Embroidery software on

Try to install the software from the download as its latest version its will prompt you to remove the old version on your computer and follow onscreen instruction you be able to install the software...........

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radcal

  • 196 Answers
  • Posted on Apr 09, 2009

SOURCE: Viking Rose can't install System 5 software

You may be able to find an old computer with Windows 95 or 98. Make sure that it also has a parallel port for the older R/W boxes.

You may also find that the 4D Embroidery package will do what you wish to do and it is under $400. 4D Embroidery Extra is the $700 package.

If you only want to put existing designs onto the card with no manipulation, you can get the Reader/Writer kit, $199 MSRP that includes Organizer which will allow you to load 1 design to your card at a time.

Unfortunately, System 5 was replaced by VIP which was replaced by 3D which was replaced by 4D. I don't think that system 5 will run on anything newer than Windows 98.

Anonymous

  • 7 Answers
  • Posted on Jun 19, 2009

SOURCE: Viking Rose 605 does not read anything but Win 98.

Ebay may have a laptop with win 98 but that is a pretty old OS. No way to register the software without contacting Viking to ask them to allow you to register her old software unless she sent you the reg numbers. She can't transfer ownership to you without those numbers on a certificate. Only originators of the software can allow you to do that by overriding her registration. Contact VSM and ask them if they will do this so you can use it.

richroth

Richard Roth

  • 9472 Answers
  • Posted on Jul 23, 2011

SOURCE: I have a Designer 1

Those floppy drives that require a dongle are really no good. The USB floppy drives are the way to go. Just plug and play. Here is a link to the USB floppy drives if interested. They start at around $8.00. If you want to stick with the floppy with the dongle, you might want to try running windows update. I didn't see where you posted the maker of the floppy drive or the dongle so getting the drivers or software is pretty much impossible.

John D

  • 6 Answers
  • Posted on Jun 16, 2012

SOURCE: Have a new computer with windows 7. my old

The problem is that the software is so old it was written for 16-bit Windows 3.1 back in the early 1990s. Windows 95 and Windows XP maintained compatibility with that old software, but Windows 7 no longer does. A competent computer nerd could create a Virtual PC running Windows XP inside your Windows 7 box, and this would give you an environment in which to run your old software without keeping two computers around.

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0helpful
1answer

I have a 3D Embroidery software that I still use and am trying to get the computer to recognize the dongle. I am using the Windows XP program on a laptop and I have it working on a desktop.

A variety of embroidery programs exist which use dongles. The failure to recognize the dongle for many of them seems resolved by acquisition of updated drivers. Access to the particular drivers has sometimes required contact with the software companies involved which then may provide links to a particular driver. An updated version of software may also be required. I suspect you are running the XP program in compatibility mode on a Windows 7 laptop. If you contact the software seller for support, you should include that detail. Here are some pages dealing with resolution of the dongle issue for several programs:


https://itstillworks.com/12519532/the-husqvarna-embroidery-usb-dongle-wont-read

https://disqus.com/home/discussion/joeldare/installing_husqvarna_3d_embroidering_on_windows_vista_or_windows_7

http://forums.threadsmagazine.com/gatherings/machine-embroidery/dongle-problem-viking-software

Embroidery Software Install Not Seeing Your Dongle
4helpful
1answer

My laptop which has windows 7 on it does not recognize mmy dongle

there is an update for windows 7 and dongles at the husqvarna viking website.

From Husqvarna Viking website -

When installing the 4D Embroidery System onto Windows 7 computers, the dongle drivers may not initially work correctly, as the 4D Embroidery System installs a set of dongle drivers which were created before Windows 7.
Download and install the latest dongle drivers prior to installing the 4D Embroidery System. Failure to do this, may result in the "Dongle driver not found (E0009)" when you try to open the 4D modules.
Please follow the steps below to install the latest dongle drivers BEFORE installing the 4D Embroidery System
  1. Download and install the latest Dongle Drivers.
  2. Insert your 4D Dongle.
  3. Install your 4D Embroidery System software (and all updates).
  4. Open your 4D Embroidery System software to confirm that your dongle is working correctly.
If you installed the 4D Embroidery System software before installing the latest dongle drivers and if you experience problems such as the error message "Unable to start hasplms service..."; download and install the latest Dongle Drivers.

link to latest Dongle Drivers - http://vsmsoftware.net/downloads/HASP/HASPUsersetup.exe

Husqvarna Viking - http://www.husqvarnaviking.com

If you are still unable to get it to work, visit your local authorized Husqvarna Viking dealer. Most stores have staff who are eager to help but you might want to call for an appointment

Good luck..

2helpful
1answer

Loaded autodigitizing onto our new computer with Windows 7. Everything loaded just fine but when I try to open program it does not recognize the dongle.

There is an update for dongles and windows 7.

Info on Husqvarna Viking website - http://www.husqvarnaviking.com


When installing the 4D Embroidery System onto Windows 7 computers, the dongle drivers may not initially work correctly, as the 4D Embroidery System installs a set of dongle drivers which were created before Windows 7.
Download and install the latest dongle drivers prior to installing the 4D Embroidery System. Failure to do this, may result in the "Dongle driver not found (E0009)" when you try to open the 4D modules.
Please follow the steps below to install the latest dongle drivers BEFORE installing the 4D Embroidery System
  1. Download and install the latest Dongle Drivers.
  2. Insert your 4D Dongle.
  3. Install your 4D Embroidery System software (and all updates).
  4. Open your 4D Embroidery System software to confirm that your dongle is working correctly.
If you installed the 4D Embroidery System software before installing the latest dongle drivers and if you experience problems such as the error message "Unable to start hasplms service..."; download and install the latest Dongle Drivers.

Link to dongle drivers - http://www.vsmsoftware.net/downloads/HASP/haspusersetup.exe

Good luck.
0helpful
1answer

I have the Husq Pro software for my #1+ machine and I bought a new computer with 64 bit. I can't get it installed. What do I do?

Info on Husqvarna Viking website - http://www.husqvarnaviking.com

When installing the 4D Embroidery System onto Windows 7 computers, the dongle drivers may not initially work correctly, as the 4D Embroidery System installs a set of dongle drivers which were created before Windows 7.
Download and install the latest dongle drivers prior to installing the 4D Embroidery System. Failure to do this, may result in the "Dongle driver not found (E0009)" when you try to open the 4D modules.
Please follow the steps below to install the latest dongle drivers BEFORE installing the 4D Embroidery System
  1. Download and install the latest Dongle Drivers.
  2. Insert your 4D Dongle.
  3. Install your 4D Embroidery System software (and all updates).
  4. Open your 4D Embroidery System software to confirm that your dongle is working correctly.
If you installed the 4D Embroidery System software before installing the latest dongle drivers and if you experience problems such as the error message "Unable to start hasplms service..."; download and install the latest Dongle Drivers.

Link to dongle drivers - http://www.vsmsoftware.net/downloads/HASP/haspusersetup.exe

Good luck.
1helpful
1answer

I have a reader-writer box for a Viking Rose machine that is missing the dongle. Is there any place I could get just the dongle?

The dongle is only available with the software when you buy it. The dongle alone doesn't run the reader/writer box. The dongle is the code key for the software that allows you to send designs to the reader/writer. So purchasing new software (which also gets you the new dongle) is what you'll need to do if you want to send designs to the programmable card. Another issue you may have is that the older reader /writer box that uses a parallel port hook up, doesn't work with the new software. So if you have an old reader /writer, you'll also need a new usb reader / writer box. The new reader / writer also comes with a new programmable card.
0helpful
1answer

Husqvarna Rose Embroidery Unit problem

Call Viking direct

440-808-6550
800-358-0001
0helpful
1answer

Viking Rose 605 does not read anything but Win 98.

Ebay may have a laptop with win 98 but that is a pretty old OS. No way to register the software without contacting Viking to ask them to allow you to register her old software unless she sent you the reg numbers. She can't transfer ownership to you without those numbers on a certificate. Only originators of the software can allow you to do that by overriding her registration. Contact VSM and ask them if they will do this so you can use it.
0helpful
1answer

What Version of VIP customizing is for Designer 1 USB stick

When you purchase the Husqvarna Viking software it comes with a code key called a "Dongle". It plugs into a usb port and "unlocks" the software. You can't just load the software and have it work without the dongle and you cannot just purchase a dongle. That software is about 3 versions old and is not being supported anymore by Viking. Their new software starts at $400 and is called 4D embroidery. Their web site shows what it can do.
0helpful
1answer

Viking #1+ 4d embroidery extra will not let us register.

if it won't recognize dongle, you have a computer issue.
For registration issues in 4D (In for Vista only), go to "user accounts" and turn off user account control (control panel) this helps registration issues from Vista
0helpful
3answers

Buying a used Husqvarna Rose or what other recommendation?

The Designer 1 technology is far more superior to the Rose. The Rose technology is so far behind that you can not update the software any more. The Designer 1 comes now with a USB stick, and you can download unlimited designs from the internet and transfer to your machine.

The Rose is a very good machine but you will be limited in the use of the machine.

If you can afford it buy the Designer 1
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