Apple iPod classic MP3 Player Logo
Posted on May 20, 2009
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Ipod won't sync to Itunes

Hello, I am having an issue with my Ipod. It gives me an error code when I plug it in saying that it cannot sync because the files or directory has become corrupt and unreadable. Someone on the Apple site suggested (to someone else with a simular issue) that this could be caused by locked files in the directory. I am good at following step-by-step instructions, but have no clue how to even access this directory so I can *see* if anything is locked. Any ideas? Thanks!! Everytime I connect my ipod to the computer it doesn't show that it's connected, charging or anything. It won't sync any of my new music, what do I do?

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Steve Brown

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  • Apple Master 688 Answers
  • Posted on May 20, 2009
Steve Brown
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Does your ipod actually work or no?
if it works put it in disk mode by pressing the menu and center buttons and holding until the apple appears and switching to the center and play buttons and holding until the check mark appears.

then plug it in the the usb and see what happens.
if it mounts to itunes try and restore. if not go to my computer and see if it is there. if so right click on the drive and format...not quick format use full format.
then repeat the steps before until you get it mounted.
more than likely you have a virus and the virus is not letting the restore program delete it.

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  • Contributor 4 Answers
  • Posted on Jun 17, 2009
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I have had the same problems, did all types of restores, formatting, downloading itunes and nothing has changed. I went through about 5 ipod classics because of this problem, Apple could not help me on bit. I later on found out the problem.... My case for the ipod had a magnet inside it which messed up the hard drive causing me to get all types of errors when i tried to sync it or just tried to listen to it. Hope this helps.

  • Anonymous Jun 17, 2009

    Oh and highly recommend to exchange your ipod with apple if you are still under warranty ASAP and get a new case if your case has a magnet.

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plaese rate this post!!
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