Lucent Partner 18D phone not ringing.

The caller id information is sent from your local telco provider after the first ring and might not be able to be extended to the individual sets, try backing off the ring to answer on your voice mail from 2 to 3 rings to see if the information is then passed on. The Voice Messaging System message is being sent from the system showing who transfered the call to you. You should also notice that the ring pattern when that message is displayed is a standard ring followed by a beep meaning a transfer is taking place.

The cordless will not work that way. If you hit flash, that will put calls on hold, etc....

The only thing you can do is have the flash button on the 18D itself.

Intercom 777
enter admin extension (0)
enter password (1234)
Option 3

What voicemail do you have currently?? When you dial into voicemail, what does the voicemail lady say? "Welcome to Partner......."??????? Need to know that first.

It is not possible to diable the speaker phone but you can use the HFAI / Mute button to mute or unmute the spk. By default the spker phone is muted. Hope this helps.

You will have to call in a pro. We can not put the master passwords on the open internet.

Go here http://support.avaya.com/elmodocs2/partner_acs/r7/518457701_2.pdf

A simple Google search found a manual covering the Avaya (Partner) 18d phone.

It can be found here:

http://www.getempire.com/media/guides/manuals/partner/456804_6.pdf

Good luck.

Try hitting the speaker button and intercom your boss. When you hit the speaker button to hang up, do you get the same thing? If not. It could be that the gray "clicker" switch that pushes down when you put the handset back isnt going all the way back down...

Let me know.

Are you trying to change if it rings or how it sounds when it rings?

The phone you have (Partner 18D) can be used on several different Avaya phone systems that all program differently. To change when it rings, this would need to done in the system programming (not the phone) All the manuals are avaialble on Avaya's web site but you need to know which system you have before you can start searching. www.avaya.com