When I try to print, the computer and printer operate as they always have, but the page comes through blank. The message I get is "Right hand cartridge incorrect." The right hand cartridge is the color cartridge is the color cartridge and it is still at least half full. It is not just that it doesn't print in color, it doesn't print anything at all. I Click print to print a document and the printer acts as if everything is fine. the paper goes in, and it makes all the right 'printing' noises. But when the paper comes out, it is always blank. When i print a diagnostic page or something, its fine. What do i do?
Try to replace your compatible cartridge hopefully it will solve your problem.
Try to reload your catridge on the carrier or cartridge holder..
and clean your printer tab circuit and also the cartridge tab circuit and run maintenance page on it..
go to your printer panel and select maintenance ..browse clean printhead..and print maintenance page..to clean the cartridge..
SOURCE: When I click "Print" paper feeds through the printer, but nothing prints
I'M HAVING THE SAME PROBLEM. LET ME KNOW IF YOU FIND A SOLUTION
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