Maytag Neptune MAH5500B Front Load Washer Logo
Posted on May 17, 2009
Answered by a Fixya Expert

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Washer stopped at begin of wash cycle

Washer started w/1 change of clothes,1 small bath mat w/rubber backing,1 towel, after fill,cycle began and heard loud noise like a breaker tripped and slight smell of burnt rubber or electrical problem. Water still in machine,if unplugged and replugged water will start like begin of cycle but motor won't begin wash cycle. Washer 25 miles away,no internet connection there

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  • Expert 58 Answers
  • Posted on May 18, 2009
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Joined: Apr 22, 2009
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The problem seems to lie in the rubber backed mat. If the rubber has begun to peel of the mat it often-times get stuck in the drain pump. The best thing to do at this point is to disconnect the electrical cord, open up the machine, drain out the water as best as possible disconnect the power cord to the drain and the hoses. Clean out the drain pump. reassemble. You should be good to go., Unless the drain pump is burned out (left running plugged up too long) if thats the case, replacement of the pump may be neccessary.... Hope this helps...Good luck!.... Bill

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The machine stops after the wash cycle and won't finish.

The code is UE

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CHECK AND CLEAN THE DRAIN PUMP FILTER. Accumulations of debris in the drain pump filter can also cause odors. HINT: If you own a shop vac, pull the drain hose from the standpipe at the wall and pull a vacuum on the line. This will drain any residual water left in the tub, pump and drain lines BEFORE you remove the drain pump cover. This will prevent a messy clean up later.

LEAVE THE DOOR OPEN IF POSSIBLE. When not in use, leave the door open to allow the tub to air out and to keep mold and mildew from forming on the door bellow. I know this may not be desirable in some households with small children. If too much mildew forms on the rubber and it cannot be removed, replacement of the bellow may be required.

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