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carissa sanders Posted on Dec 22, 2013

We keep getting an error message that says error retrieving information from server RPC:S-3

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Jeff Manhire

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  • Posted on Dec 29, 2013
Jeff Manhire
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We had the same problem with this exact tablet: fortunately, I found a video that showed how to correct this error - - we keep getting an error message that says error r - cleardot.gif
http://www.youtube.com/watch?v=uv8d-nl04qI

Basically, you enter Settings;
Delete your Google account information;
Enter Apps, go to All Apps, and delete data in the following THREE places:
Download Manager
Google Play Store
Google System Services

Then, you re-enter your Google account information.
It worked for us, I hope it works for you, too.

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How can I overcome an error my android keeps receiving Error retrieving information from server. [RPC:S-7:AEC-0 ?

Hi, from what I found it is an error related to the Google Play services. Here are a few pages I found referring to similar errors:
http://forums.androidcentral.com/google-nexus-5/433573-google-play-services-outage-rpc-s-7-aec-0-error.html

Error Message RPC 7 AEC 0 Android Forums at AndroidCentral com

I would suggest you either contact the Google Play support number or use their support forum.
https://support.google.com/googleplay/?hl=en-CA#topic=3364260

I hope this helps.
I post on behalf of HP.
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"Error retrieving information from server"[RPC:S-3]

It's a windows 7 server error and thus most likely the fault of the web site in question. It's failing to verify your log-in. You may have to remove your gmail account log-in from the tablet.

Try going Settings>Accounts>Google>Tap your account> tap three dots in the upper right (or press menu button) "Remove Account".
Go to "Settings"->"Applications"->"Manage Applications"
Select "All"
Scroll to and tap "Google Play Store"
Tap "Force Stop", tap "OK", tap "Clear data", and tap "OK".
Tap the Back button to get back to the applications list.
Scroll to and tap "Google Service Framework" (or Google Play Services)
Tap "Force Stop", tap "OK", tap "Clear data", and tap "OK".
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When I try to download an App, I get an ERROR that says: Error retrieving information from server. [RPC-S-5:AEC-0]. How can I get this to download apps?

Fixing RPC:S-5:AEC-0 Google Play Store Error


The Google Play / Android Market error retrieving information from server RPC:S-5:AEC-0 error message can be a bit of a pain, the RPC:S-5:AEC-0 error just randomly appeared on my tablet after it upgraded to a newer version of Android. However this is how i managed to fix the RPC:S-5:AEC-0 error with ease.
  1. Load the Settings app, click apps, then select "All"
  2. Next in the all apps view find the "Google Play Store" and click on it
  3. Now click "Clear Cache" (Not Data), then Force Stop.
  4. Next in the same app list find "Google Service Framework"
  5. Click clear data (Not Cache), then Force Stop
  6. Switch off the phone or tablet and turn it back on
  7. You should be able to download and update apps from the Google Play store once more.

Enjoy no more RPC:S-5:AEC-0 errors when downloading or updating apps.
Or Simply Go to settings/app.manager/all
Delete data + cache :
Google Play Store
Google Play-services
Google Services Framework
Hangouts
Market-feedback agent (important)
Then delete google-account(data/system/user/0/ fine the accounts.db file and cut and paste it somewhere else)
Restart the phone and then re-add google-account( paste your accounts.db file earlier to it's original location).
p/s~Your device need to be rooted to remove/delete google account without a factory reset.

enjoy and have a good day :)
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Unable to download error connecting to server

Is this all apps or just certain ones? Some that aren't comparable with type of phone will read simular
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