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yes could have frozen, unlikely . I have found that exterior doors usually close tighter with the weatherstripping pushing against the door effectively preloading the back set
( latch mechanism) causing pressure on the latch components. sounds to me like your tumbler connection to the back set has malfunctioned for some reason, take it apart and check the little flat bar that goes from one side of the lock to the other and make sure it is correctly inserted into the thumb turn on the inside of the door.
The timing is off. Remove the lock again. Pull out the directions where it told you to install with timing mark set just so...and move things to that position and reinstall lock. Not a big problem to have and it should only take a minute to correct. Have fun!
To change the battery on the BE365, you need to remove the inside cover by removing the two screws (one above and one below the deadbolt knob). Be careful to tuck the wires inside the lock so that they will not be crimped when you put the cover back on.
Do you here a beep and see a flashing light? Usually if pressing the Schlage button unlocks the deadbolt, your installation was done improperly. The cam on the base plate must be vertical and the bolt must be correctly installed.
You will always be able to lock and unlock the deadbolt with the inside thumb knob.
"Does my Schlage BE365-CAM BE365CAM505 have a feature that allows it to automatically lock the deadbolt without having to enter code and turn the dial? " Sort of. The lock has what is called the "turnlock" feature. When enabled, you have to only push the Schlage button, then manually turn the dial. When disabled, you have to enter the user code, then turn the dial.
To enable/disable this feature, enter your Programming Code--press the Schlage button--Press 7.
Each time you do this, you toggle between enabled and disabled.
I don't have a direct answer, but here is the contact info you need for customer service:
Schlage Lock Company Customer Service Department 2119 E Kansas City Rd Olathe, KS 66061 United States Customer Support Warranty & Technical Information: 1.888.805.9837
How do I enable the alternative setting (Code Turn)? (BE365 Deadbolt only) 1.) Enter your current 6-digit programming code 2.) Push the button 3.) Press 7 on your keypad
Problem fixed by having my wife look it up on the Schlage website. The deadbolt has a flash memory so your combinations and codes will not be lost when the batteries are changed.
tried the password, tried a new battery. it unlocks but won't lock
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