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Rivka jacker.
no OS stated no PC stated.
plug it in,
if the OS is not old , it PnP (web connected PC only)
and it works.
I have the $12 clone of this ext dvd drive and works on all machine in my house and lab. easy as pie, plug and play.
I would start here. http://www.samsung.com/in/support/category/storage/opticaldiskdrive/ . You can get into live chat to find out your options to correct this. They will probably ask for your model & serial number. It's possible the FW update file was corrupted.
I don't quite understand what you mean with "the other plug", but if you connect your external DVD writer to any USB port, the computer must recognize it and for Windows there is no need to install driver for optical drives.
Probably if you don't want to be left with no free USB ports, you can purchase a USB hub, preferable if you invest in one with external power source like this one: USB 2 0 HUB Powered 7 Port High Speed free AC Adapter
Very difficult to do. Best you invest in a new external writer as a fix could be just a waste of your time. Usually a port is fully soldered to the circuit board with factory precision. Unless you have miniature soldering irons and magnification the task if affixing parts to a circuit board are difficult to say the least.
Manufacturers of DVDs and DVD players install codes that only allow us to play DVDs that are manufactured for our region. (For example, the U.S. and Canada are region 1, while China is region 6.) To make your DVD player region-free, you'll need to find the unlock codes that will allow it to play DVDs from all over the world. Below are some steps to help make your DVD player region-free.
Purchase or borrow an imported DVD. The only real reason to make your DVD player region-free is if you plan on watching imported DVDs. Locate your DVD player's brand name and model number. These can usually be found on the box the DVD player came in, or on a sticker close to the video inputs or on the bottom of the DVD player. Have your remote handy. You will need your remote to enter the input codes into your DVD player. Locate a Web site that can help you with the codes you need for your particular DVD player, since all DVD players have different codes. Try DVD Exploder or Video Help (see Resources below). Both have an extensive list of codes for almost every kind of DVD player manufactured. Enter your brand name and model number when prompted to do so on the Web site. If your particular model number is not available, try searching under the brand name. Sometimes you will be able to find a model number that is close to your DVD player's model number. Enter the codes into your DVD player with your remote. Be sure the DVD player's door is open-almost all codes require the door to be open. Test your imported DVD to see if it works, once you have entered your code into the DVD player.
Supongo que es para meter un disco. Si es as?, intenta abrirlo desde la computadora (si es que a?n no intentas eso). Si no funciona intenta presionando el bot?n de la parte de enfrente. En caso de que esto no funcione, busca al lado del bot?n en el aparato un peque?o agujero, una vez ubicado, utiliza un clip o un alambre para insertarlo. Sentir?s que que topa con algo s?lido, una vez que esto pase, empuja suavemente hasta que se bote la plataforma en donde se monta el disco.
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