Removal of paper stuck in a dell 3115 fuser?

What the problem sounds like is that the machine and print driver are set to diifferent paper types.
One says plain paper and the other bond paper.
Or something like that, the machine says bond and the printer plain paper.
Chech the size setting and paper orinentation.
Most of the time the paper type is wrong. Also check paper color etc etc. Something between the machine and driver is mismtached
Check this : https://printerguidelines.com/

Welcome to FixYa!
Solution 1:If you can reach reach for the rollers, clean it with a cotton moisten with a cleaning solvent (an alcohol will do) .
Solution 2.Purchase a "printer roller cleaning paper" from a computer store or an office supplies store.
Note: After the cleaning process from solution 1 or 2, the markings will not immediately go away, it will still take some time but it will surely help speed up the cleaning of the rollers.
Thank you for using FixYa.Have a great day.
Jas

Good old fuser wrap, what a pain. What type of paper are you printing on. Often with full page coverage printing I find that you need to user a heavier bond color printing paper to achieve any sort of good quality and reliability in feeding.

You need to change your setting for media type, and media weight( you can use auto for this setting) but for media type you have several options. Bond, glossy, plain, etc. This setting adjust temperature for the fuser. You can do this at the front panel in menus.

Hi manitou344:
Here is some info that might help you.

Table 1-8. Tray 1 paper sizes1
Media Dimensions Weight or thickness Capacity
Minimum size paper 76 by 127 mm
(3 by 5 in)
60 to 163 g/m2
(16 to 43 lb bond)
100 sheets
(75 g/m2; 20 lb bond)
Maximum size paper 216 by 356 mm
(8.5 by 14 in)
60 to 163 g/m2
(16 to 43 lb bond)
100 sheets
(75 g/m2; 20 lb bond)
Minimum size glossy
paper
76 by 127 mm
(3 by 5 in)
75 to 120 g/m2
(20 to 32 lb bond)
Maximum stack
height: 12 mm (0.47 in)
Maximum size glossy
paper
216 by 356 mm
(8.5 by 14 in)
75 to 120 g/m2
(20 to 32 lb bond)
Maximum stack
height: 12 mm (0.47 in)
Minimum size
transparencies2
76 by 127 mm
(3 by 5 in)
0.12 to 0.13 mm thick
(4.7 to 5 mils thick)
50 sheets
Maximum size
transparencies2
216 by 356 mm
(8.5 by 14 in)
0.12 to 0.13 mm thick
(4.7 to 5 mils thick)
50 sheets
Minimum size
envelopes
76 by 127 mm
(3 by 5 in)
60 to 90 g/m2
(16 to 24 lb bond)
10 sheets
Maximum size
envelopes
216 by 356 mm
(8.5 by 14 in)
60 to 90 g/m2
(16 to 24 lb bond)
10 sheets
Minimum size label 76 by 127 mm
(3 by 5 in)
75 to 163 g/m2
(20 to 43 lb bond)
50 sheets
Maximum size label 216 by 356 mm
(8.5 by 14 in)
75 to 163 g/m2
(20 to 43 lb bond)
50 sheets
Minimum size
cardstock
76 by 127 mm
(3 by 5 in)
135 to 216 g/m2
(43 to 43 lb bond)
50 sheets
Maximum size
cardstock
216 by 356 mm
(8.5 by 14 in)
135 to 216 g/m2
(43 to 43 lb bond)
50 sheets
This printer can
detect transparencies that were not designed for use with HP Color LaserJet printers.

High burnier:
Try these settings.
FUSER MODES
PLAIN
PREPRINTED
LETTERHEAD
TRANSPARENCY
PREPUNCHED
LABELS
BOND
RECYCLED
COLOR
CARDSTOCK>164 G/M2
ROUGH
[Paper Type]=
NORMAL
LOW
HIGH1
HIGH2
ENVELOPE
RESTORE MODES
Use this item to configures the fuser mode associated
with each media type.
Change the fuser mode only if you are experiencing
problems printing on certain types of media. After you
select a type of paper, you can select a fuser mode
that is available for that type. The available selections
might include some or all of the following modes:
NORMAL: Used for most types of paper.
HIGH 1: Used for rough paper.
LOW: Used for transparencies.
HIGH 2: Used for paper that has a special or rough
finish.
The default fuser mode is NORMAL for all print media
types except transparencies (LOW), and rough paper
(HIGH 1).
CAUTION
Do not change the fuser mode for transparencies.
Failure to use the LOW setting while printing
transparencies can result in permanent damage to
the printer and fuser. Always select Transparencies
as the Type in the printer driver and set the tray type
at the printer control panel to TRANSPARENCY.
When selected, RESTORE MODES resets the fuser mode
for each media type back to its default setting.
Hope this helps

This machine truly isn't designed for printing very high volumes of heavier bonds/envelopes. I think what you will notice is if you only print a few sheets at a time that the toner will be better fused than if you print many sheets.( you can check /test yourslef) The heavier bonds will quickly and dramatically reduce the temperature of the fuser and it can't recover on long runs of heavy paper.
Low temperature= poor fusing

1-paper is most likely stuck in the fuser, (where it exits and gets hot) you will have to remove it
2-it would be better to clean the rollers w/ alcohol then inside out.

There is a sensor in the back that lets the printer know the paper has exited the fuser. It is probably broken off if paper is getting stuck back there.

Also check for paper remnants that are jammed. This may require removal of the fuser.

Are you telling the machine that paper type is letter head or envelopes, It must be done, it changes temp of fuser to suit the paper type, no it is not a power supply problem change paper type to card stock/thick/letterhead etc to suit then machine will adjust temp to suit.. ie file, print properties paper type.

50.2 fuser error replace fuser.