Says receiving fax but doesn't print

Check the baud rate of your transmissions. Slow them down to the slowest setting and send a test fax to a helpful person. Slowly increase the baud rate (communication data speed) and send the fax test. When the fax doesn't show up on the receive site, then step one baud rate speed back, and save the setting.

It could also be your fax that is faulty, or even the receive sites fax, also being faulty.

To test your copy-head, insert a document into your loading section of the fax and press copy. If the copy prints out fine, then you know the head is reading correctly.

It is also possible that the receiver fax (the other end) has a printhead failure.

A second line isn't needed, this wouldn't cause blank pages to be printed. This could cause fax's not to be received if the line is in use. There could be 2 causes of blank fax's. Either the obvious which is the person sending the fax is faxing the document the wrong way up. Or the fax board on your copier has a malfunction. Because of the copier's age, this seems likely, although i hope not. hope this helps.

CClean The MX882 ADF (Automatic Document Feeder)

Be sure to turn off the power and unplug the power cord before cleaning the machine.

• The power cannot be turned off while the machine is sending or receiving a fax, or when the received fax or unsent fax are stored in the machine's memory. Make sure if the machine completed sending or receiving all the faxes before disconnecting the power cord.
  

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• The machine cannot send or receive faxes when the power is turned off.
  

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• If you unplug the power cord, all the faxes stored in the machine's memory will be deleted.
  

  
  

  Print the necessary faxes or save them to the memory card/USB flash drive before unplugging the power cord.
  

1. Open the Document Tray.
   

   
   

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3. Open the Document Feeder Cover.
   

   
   

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5. With a soft, clean, lint-free and dry cloth, wipe off any paper dust from the inside of the Document Feeder Cover (A).
   

   
   

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7. After wiping, close the Document Feeder Cover by pushing it until it clicks into place.
   

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9. Close the Document Tray. speed printer service
   

   
   

   http://www.smoothprinterservice.com/
   

If the machine receives a fax under one of the following conditions, the machine will not be able to print the received fax and will automatically store it in its memory.Ink has run out while receiving a fax.Paper has run out while receiving a fax.

• Paper other than A4, Letter, or Legal-sized papers are loaded.
  
• OFF is selected for Auto Print in User Settings.
  
• You pressed the Stop button to cancel printing of a fax.

1. Make sure that the plain paper is loaded in the Rear Tray.

2. Display the Memory reference screen.
(1) Press the FAX button, and press the Menu button.
(2) Use the (-) or (+) button to select Memory reference, and press the OK button.

3. Print all the received documents in the memory.
(1) Use the (-) or (+) button to select Print all RX docs.

• To print the list of documents in the memory, select Print memory list.
  
• To print a specified document, select Print specified doc..
  
• To delete a specified document, select Delete specified doc..
  
• To delete all documents in the memory at the same time, select Delete all documents.
  

(2) Press the OK button.
(3) Use the (-) or (+) button to select Yes, and press the OK button.

The machine starts printing documents in the memory one by one.

(4) Use the (-) or (+) button to select Yes



To keep the document in the memory, select No.

(5) Press the OK button.

• The deletion confirmation screen will appear each time after one document is printed. Repeat the same procedure until all documents are printed.

You cannot receive fax using this printer, because this printer doesn't support fax sending/receiving. Only fax supported printers can receive fax documents. You will know if a printer is fax support if you see a Fax button there or if you can see a numpad buttons where you can dial numbers.

These are the photo examples of fax printers


Hope my solution helps. Thanks for using Fixya!

You can receive faxes automatically or manually. If you turn off the Auto Answer option, you must receive faxes manually. If you turn on the Auto Answer option (the default setting), the device automatically answers incoming calls and receives faxes after the number of rings that are specified by the Rings to Answer setting. (The default Rings to Answer setting is five rings.)
If you receive a legal-size fax and the device is not currently set to use legal-size paper, the device reduces the fax so that it fits on the paper that is loaded. If you have disabled the Automatic Reduction feature, the device prints the fax on two pages.
NOTE: If you are copying a document when a fax arrives, the fax is stored in the
device memory until the copying finishes. This can reduce the number of fax pages stored in memory.
This section contains the following topics:
• Receive a fax manually
• Set up backup fax reception
• Reprint received faxes from memory
• Poll to receive a fax
• Forward faxes to another number
• Set the paper size for received faxes
• Set automatic reduction for incoming faxes
• Block junk fax numbers
• Receive faxes to your computer (Fax to PC and Fax to Mac)
Receive a fax manually
When you are on the phone, the person you are speaking with can send you a fax while you are still connected. This is referred to as manual faxing. Use the instructions in this section to receive a manual fax.
NOTE: You can pick up the handset to talk or listen for fax tones.
You can receive faxes manually from a phone that is:
• Directly connected to the device (on the 2-EXT port)
• On the same phone line, but not directly connected to the device
NOTE: The automatic document feeder must be empty to receive a fax. If there are documents in the ADF, then the device will not be able to receive incoming faxes.
To receive a fax manually
1. Make sure the device is turned on and you have paper loaded in the input tray.
2. Remove any originals from the document feeder tray.
NOTE: The automatic document feeder must be empty to receive a fax. If there
are documents in the document feeder, then receiving the fax will be
unsuccessful.
3. Do one of the following to answer a fax manually:
• Set the Rings to Answer setting to a high number to allow you to answer the
incoming call before the device answers.
• Turn off the Auto Answer setting so that the device does not automatically
answer incoming calls.
4. If you are currently on the phone with the sender, instruct the sender to press Start on their fax machine.
5. When you hear fax tones from a sending fax machine, do the following:
a. Press START FAX Black or START FAX Color on the device control panel.
b. When prompted, select Fax Receive.
NOTE: Depending on your country/region, the device might receive the fax
automatically when you hear fax tones from the sending fax machine.
6. After the device begins to receive the fax, you can hang up the phone or remain on the line. The phone line is silent during fax transmission.

go to the main menu and go to the printing settings.adjust it to single printing...

This document explains the different results obtained when using or not using the Automatic Reduction (or Auto Reduction) Feature. The following issues usually result when the Automatic Reduction feature is not set correctly:

• Faxes printing too small
• Faxes printing on more than one page
• A blank page ejecting between each printed fax page

This feature can be turned ON (the default) or OFF from the Advanced Fax Features menu. The two main purposes of the Auto Reduction feature

• Fits a received fax page onto the paper size loaded in the paper tray and selected in the paper size setting of the Basic Fax Setup. For example; if letter size paper is loaded in the paper tray and selected in the fax settings and a legal size document is received, each page will be reduced and printed on one letter sized paper.
• Allows the addition of the fax header margin at the top of every printed fax without extending the fax onto another page. The fax header is printed at the top of every fax received with identifying information about the fax sender. Since this increases the overall page length, the page must be reduced to fit onto one page. Auto reduction slightly shrinks the fax as it is received so the entire page will print on one piece of paper even though a top margin is allowed for the fax header.

Place document in top tray adjust guides around doc. making sure the doc. is facing either print up or down according to the machine orientation. Next enter the fax number dialing just as you would a phone and when finished press the START button and off it goes..

Hello Tony,

You are right about that. The messages are indeed sitting in memory.Here's the procedure to print them out.
Step1: Press the memory reference button in the one touch speed dial panel
Step 2:Press the search keys(arrow keys under the one touch dialing panel)until the option "print document" is highlighted and then press SET.
Step 3:Press the search keys again to select the transaction ID of the document you wish to print and then press SET.
Step 4:Press # to print the whole document or * if you wish to print only the first page.