FIREPLACE WILL NOT TURN ON

SOURCE: fireplace will not stay lit and pilot light is on

This sounds like the high temperature switch has failed and is telling the unit to shut down after it gets started, the pilot has to be lit for the main gas valve to turn on when the thermostat calls for heat, The main burner comes on and stays on until the thermostat is satisfied and tells it to shut off, you dont say if there is a blower in this unit, if there is a blower after the main flame comes on the unit heats up it turns on the blower if equiped. If the blower fails to turn on the unit would be shut down on overtemp as the firebox would get to hot and be in danger of causeing a fire. if no blower there still is an overtemp switch that shuts the unit down if it gets to hot or the switch is bad, it could be a bad overtemp switch or if equiped a bad blower motor or even a plugged chimney as this would also cause a overheat ing condition. Hope This Helps Don

SOURCE: I can't seem to get my Napoleon gas fireplace to

hello. Remove the batteries from the remote and from the signal receiving box located somewhere near the front of the firebox. Clean all of the contacts in both devices and the contacts on both ends of the batteries with the eraser on the end of a common pencil. Be sure all of the batteries are fresh and charged then reinstall them and you should be up and running. Regards,Joe. ps. please rate my answer. thanks.

Testimonial: "Thanks, I got it going. I think it took a little longer for the gas to make it to the fireplace. I did replace all the batteries though."

SOURCE: gas fireplace won't light up even when pilot light is on

Check for how clean the bottom of the unit is. I know it seems small but when dealing with these amounts of electric current they are just that "small" and the dust can be shorting out the unit and not allowing the gas valve to release the gas. Its a safety thing, they dont want gas around an electrical short "go figure" lol

SOURCE: I can not lit the pilot

it sounds like air in the pilot tube its a very small hole in the pilot and takes ages to come through undo
the pilot tube at the gas valve and see if you have gas coming while depressing the the knob

John Rodgers

• 80 Answers
• Posted on Feb 06, 2010

SOURCE: Can't get it lit

instruction on a metal plate inside the fp bottom door
the knob will have pilot/ on/off marked on it on gas valve, you have to line the pilot word up with the white mark on valve then knob can press all the way in, now press it in hit the res or black sparker button and you should get pilot falme in a few tries, once you see flame keep the button in on valve for 30 secs then release turn it to ON and turn youe switch on

Testimonial: "FP bottom door didn't make a lot of sense. It didn't look like a door. I had to tug hard on a lower shelf up front to open the pilot hatch area."