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Posted on Sep 06, 2017
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Zune 4GB will not turn on.

I had my Zune 4GB on hold when it was plug into the computer to recharge the battery and now the unit does not display anything and is not charging up, I try to turn the On Off button back and fore but that is not working. When I plug back into the computer the Zune still does not turn on or there is no display on the unit.

any help on this would be great.

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5 Related Answers

Anonymous

  • 18 Answers
  • Posted on Jan 14, 2009

SOURCE: zune charging problems, hardware problems

the charge time for the zune is about three hours, as for the seeing if its charging in the lower right hand part of the screen the battery icon will have a lighting bolt in the battery to show its charging, and when fully charged it will turn green

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yodiggity69

  • 1 Answer
  • Posted on Apr 12, 2008

SOURCE: trouble charging my zune

I would say make sure you are in the right USB port. My laptop has 3 and only one of them will charge my mp3 player

Anonymous

  • 5 Answers
  • Posted on Dec 29, 2008

SOURCE: My 4gb Zune won't do

bad battery

Anonymous

  • 1 Answer
  • Posted on Apr 25, 2009

SOURCE: Help My Zune Turns On But Blank Screen

My zume turns on but no results

Anonymous

  • 339 Answers
  • Posted on Jul 18, 2009

SOURCE: zune 120 is charging do i nees to download

I'm assuming the Zune is new(at least to you).

You can download the software at www.zune.net Most likely it will update your Zune the first time you run it. Just follow the directions, it's pretty simple. Any music or video content on your computer will by default upload to the Zune as well. You can rip CDs and load them on the Zune by just popping them in your drive and letting it go by default.

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Won't turn on unless on computer
The battery inside the player is not taking or holding a charge.
While it gets power through the USB port, it works, but the battery is not getting recharged.
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My 4gb zune wont turn on wont reset and wont charge it doesnt do Anything. i had this problem a couple of times before and i just let the zune alone for about a day and then conect it to my charger thats...
Myself i never buy a device that has any type of internal batteries....sound like to me my friend ur device is at the end of its battery life...maybe you can find a exteral battery set up that you can plug it in if it boots up then youll know its ur batteries...or just plug it in to ur PC if it works then you know its ur batteries...good luck
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I have a 30g Zune which has not been holding a charge for a couple of weeks. This morning the Zune powers up and then shuts off (even while plugged in). I tried the 'hold down the back button and up at the...
Hi,

I am not sure if this is gonna work but, since you've tried all other steps why dont we give this a try too...LOL :-)

To troubleshoot this issue, try one or more of the following methods in the order in which they are listed:
  1. Let your Zune device charge for 30 minutes, then disconnect and reconnect the cable to turn on the player. It can take up to 3 hours to fully charge.
  2. Connect the Zune device to a different USB port on the computer. Use a USB port on the back of the computer. Do not use a USB hub.
  3. Use another supported high power source, such as an Xbox 360 console, a Zune AC Adapter, a Zune Car Charger, or a Zune FM Transmitter/Charger.

    Note These devices are sold separately.
  4. If you are connecting your Zune device to a mobile computer, make sure that the mobile computer is plugged in and is not running on battery power. Many mobile computers are configured to conserve power when they are running on battery power to extend battery life. This behavior may affect Zune device charging.
  5. If the Zune device is charging slowly, be aware that, for optimal charging, the Zune device requires at least 500 milliamps (mA) of power. Frequently, USB ports that are located on the front of a computer and on some USB hubs are low-power, 100-mA ports. Typically, the high-power, 500-mA USB ports are on the back of the computer. Additionally, when you suspend the computer or put the computer to sleep, high-power USB ports may be switched to low-power, 100 mA mode.
  6. If the device boots to the home screen but is still not charging correctly, continue with the "Home screen is displayed" steps in the following section.

    If the device continues to display the full-screen charging icon, continue with "Full-screen charging icon is displayed."
  7. If the battery in the device still does not charge correctly, visit the following Web site to sign in and register your device: http://service.zune.net (http://service.zune.net)

    At this Web site, you can submit a request for service if your device qualifies for service.
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Dec 24, 2009 • Microsoft ZUNE JS8BRPBDLUG MP3 Player
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My Zune 4gb won't sync with my software and will not charge
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I had a similar problem with my 30GB Zune. The first normal solution is to make sure that the USB port is providing enough power to the Zune to charge it by trying a different port or computer, but since your other Zune charges it is likely not the problem.

Other possibly solutions are performing a hard reset on the Zune (hold back and up until it resets), or allowing the zone to completely discharge and try again. In my case, none of these solutions worked and I was forced to send my Zune in for a new battery, which Microsoft was willing to replace for free.
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Jul 29, 2009 • Microsoft Zune JS8-00001 Digital Media...
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Frozen 4gb zune.
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e mail me if you have anymore questions at [email protected]
i can also help you with many other microsoft problems

hope this helps
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Apr 11, 2009 • Microsoft Zune JS8-00001 Digital Media...
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run the battery completey dead or you could possibly reset the device to factory default...

Try this....
Reset Zune: Press and hold the back button while pressing up on the control pad.
Connect Zune to a power source: If the Zune device is in sleep mode, this action will wake the Zune device and turn it on. If the battery does not have a charge, you may have to wait several minutes for the Zune device to turn on.

Also, make sure that the hold button on top of your zune is turned to the off position.

Hope this helps!
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im gonna suggest you the best way:
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Toggle hold switch off.
Hold down the menu and middle button for a few seconds.
You might need to repeat.
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