Our printer will not print envelopes or labels correctly. When the formatting appears on the computer screen it appears correctly for both labels or an envelope. However, when we hit "print," the label sheet comes out with the address on the wrong label(s) and the envelope comes out with only the right edge of the address on the left edge of the actual envelope. Sometimes only the last letters of the address show on the left edge of the envelope. It appears as if it's printing in the middle of an 8 1/2 by 11 sheet of paper.
Go the "print" dialog and select "settings". Ensure that the paper size, margins and orientation are not set for 8.5x11. You did not mention the software you are using to print the envelopes/labels so this is the only guess I can give. I have seen software that made me have to override the settings before.
With WinWord, I do NOT suspect the software..as much as I dislike Billy Boy Gates. But, just in case, go to FILE>PAGE SETUP and ensure that all your settings are correct. Then in the PRINT dialog that comes up after you do FILE>>PRINT choose PROPERTIES buttons next to the selected printer and make sure that all these settings are correct. Different printers use different dialogs for the properties but check your margins, paper size and orientation(landscape/portrait).
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We use Windows XP and Mircosoft Word. Occasionally we use Microsoft Acess but it converts into a Word document
Attemping to print label 1 x 2 5/8. using Microsoft work.
What are the setting under properties for printing 1 x 2 5/8 labels. I select labels but nothing else matches.
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