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Stan McLain
Stan McLain Posted on Dec 17, 2013
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Restore dvd Notebook does not recognize dvd player. Added reedit line as suggested in Microsoft troubleshooting guide, and it worked for one time, then stopped the next day.

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Ivan

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  • Posted on Dec 17, 2013
Ivan
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Check the CD/DVD drives status in Device Manager.

  1. Click the Start button. In the Start Search dialog box, type dev, then click Device Manager.
  2. Locate the lDE ATA/ATAPI controllers. Click on the entry to expand the list and make sure there is not a down arrow in front of a device. If a device has a down arrow in front of it, right-click on the device, then click Enable.
  3. Make sure there is not an exclamation mark (yellow splat) on the device. If a device has an exclamation mark, right-click on the device, uninstall and reinstall the driver.
  4. Locate the CD/DVD-ROM drives. Click on the entry to expand the list and make sure there is not a down arrow in front of a drive. If a drive has a down arrow in front of it, right-click on the device, then click Enable.
  5. Make sure there is not an exclamation mark (yellow splat) on the device. If a device has an exclamation mark, right-click on the device, uninstall and reinstall the driver.
  6. Optical drive not detected
  7. Check BIOS setup to verify if drive is detected outside of Windows.
    1. Press the F2 key repeatedly as the computer starts.
    2. Locate the page where drives are displayed. This varies between different motherboards. Please reference your User's Guide for specific model information.
      3. Desktop computers: Refer to the Drive Configuration page (or similarly named page), or the Standard CMOS features page to identify all Optical drives that have been detected. BIOS Setup will present a table which matches drive ports (drive connectors on the motherboard) to drives detected at a given port. Example pages are linked. Reference the Product pages for the specific model.
      Notebook computers: Refer to the Main page of the BIOS to identify optical drives that have been detected. BIOS setup matches a Drive Port name to a drive detected at that port. Drive Port names (left side) vary per the following examples:
      > IDE Primary/Master: [HL-DT-ST DVDRAM GSA-T20N-] Left-Bay PATA: PHILLIPS CD-RW/DVD-ROM-(PM) Optical Drive: Optiarc DVD RW AD-7560A -(PM) DVD and CD drive names (right side) will include "CD" or "DVD" in the name.
    3. Inspect and reseat cables. Use proper Electrostatic Discharge procedures.
      1. Turn off computer and unplug power cord.
      2. Disconnect everything except the monitor and keyboard.
      3. Place computer on a stable work area with case cover facing up.
      4. Remove cover.
      5. Find internal drives.
      6. Inspect and reseat any cables to drives not detected. Click here for additional information about drives, motherboard connectors, and drive cables.
        • Check for broken connectors on drive, motherboard, and drive cables.
        • Check for bent or broken pins on drive, motherboard, and drive cables.
        • Check cable orientation.
        • If available, try a different cable. If drive works with new cable, the original cable is probably defective.

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I think most likely the problem is with your Windows OS, since you already tried a known good drive and the problem is still there. But before you do a reinstall of the OS, I suggest that you try the troubleshooting steps from this Microsoft KB: http://support.microsoft.com/default.aspx?scid=kb%3Ben-us%3B314060 . Especially the one with deleting the upper filters and lower filters in the registry which works almost 100% of the time.

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http://support.microsoft.com/kb/314060
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