My k5SS won't turn off - KitchenAid 32685 Mixer

This gives some help

https://removeandreplace.com/2016/04/20/kitchenaid-stand-mixer-not-working-will-not-turn-on-beater-hits-bottom-of-bowl/

Videos as well

https://www.google.com/search?q=test+the+motor+in+a+K5SS+Kitchenaid+mixer

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If the beater isn't turning, it has probably sheared the shear-pin, which is there for that reason to protect the gears and the motor.

Easy repair. Videos below

https://www.google.com/search?safe=off&rlz=1C1QJDB_enCA643CA644&sxsrf=ALeKk03GFyu6UlFhMWLJpADfDCGo9V2d8g%3A1605405821962&ei=fYywX5qPOrKp5NoPgOGTkA0&q=kitchenaid+k5ss+replace+shear+pins

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it is most likely the armature. You can test the coils with a meter set to ohms. http://www.appliancepartspros.com/motor-control-parts-for-whirlpool-k5ss.html

KitchenAid K5SS Heavy Duty Commercial Stand Mixer ...

www.fixya.com/...kitchenaid...k5ss_heavy_duty/adjust_beater_height

KitchenAid K5SS Heavy Duty Commercial Stand Mixer, adjust beater height related issues. Get free ... Beater hits bowl beater height adjustment screw does not fix problem ... beater ... ...adjust beater depth-it is scraping the bottom of the bowl.

KitchenAid K5SS Heavy Duty Commercial Stand Mixer Adjust

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KitchenAid K5SS Heavy Duty Commercial Stand Mixer, adjust related issues. Get free help ... How can I adjust beater to bowl clearance on my Kitchenaid mixer? I have a kitchen ... How do I adjust the depth of the dough hook. how do I adjust ...

How To Adjust the Bowl Height of Your Stand Mixer ' The ...

www.thekitchn.com/how-to-adjust-the-...

Apartment Therapy's The KitchnFeb 10, 2011 - In the world of stand mixers, there's two different types. ... It's easier than you think and will make your appliance last longer and food taste better! ... If yourbowl height is too high, you'll hear the adjustment needing to be made before you ... I have a different issue with my KitchenAid Artisan mixer (tilt head).

Did you remove the brushes at any point? If you did it is possible that the brushes are installed correctly. The brushes have a tapered/dog eared side to them, this needs to be lined up within the mixer, if they are not lined up correctly the mixer will not turn on.

Was the speed control board cracked or was it the phase control board? If the bottom screw on the speed control plate is not adjusted correctly the mixer may not turn on as well.

If neither of those fixes the problem try the troubleshooting steps in the service manual. Here is a link to the service manual for the K5ss mixers. http://lib.store.yahoo.net/lib/mendingshed/kitchenaidservicemanual.pdf

Thank you,

Colleen
Customer Service
MendingShed.com
800-339-9297

first check the motor brush and replace them with a new pair. if you never do that check youtube and see a video how to do it.

The K5SS is very similar to the 5-QT Artisan KSM150.
You need to adjust the mixer speeds. Obtain a copy of the K5SS Repair Part List from Kitchenaid.com. Remove the screw holding the End Cover and locate the three screws from the Control Plate. All three (2 top left and right, and 1 bottom) must all be adjusted. 1. Loosen the lock nuts enough & Turn the 2 top screws clockwise until they cannot be turned
anymore. Leave the bottom screw alone for now.
2. Use a dab of white paint or paper whiteout to mark the positions of the Phillips screws.
3. Plug in your mixer and Set the speed selector to "Stir".
4. Turn each top screw One full turn couterclockwise (alternating between Left and Right)
Keep making one full turn at the time (for both left and right) until the motor starts running.
5. Put your hand near the Agitator shaft and allow it to brush your finger slightly. Use your
watch or clock and start counting the number of times the shaft touches your finger in
60 seconds. The correct count should be 60 RPM (Rounds Per Minute). If it is less
or more than 60, give each screw 1/4 turn counterclockwise or clockwise and start counting
again. Now tighten both lock nuts.
6. Set the speed selector to "6" and turn the bottom screw either clockwise or counterclockwise
to achieve a speed of 180 RPM.

For your reference, the planetary RPM's for the 5-qt. tilt-head Artisan Stand Mixer are as follows:
Stir speed - 60
Speed 2 - 95
Speed 4 - 135
Speed 6 - 180
Speed 8 - 225
Speed 10 - 280

Hi DENAULTR, I hate it when that happens. Those two “screws”’ are your mixer’s electric motor brushes. The slotted black threaded plastic parts are just the Brush Holder Caps and are the protective covers to the brush holder assemblies. They allow access to the brushes when they need to be replaced without having to take the whole mixer head apart.
From what you’ve described, I suspect that one or both of the brushes is (are) not seated properly when you reinstalled them. The brushes need to be installed so that they both seat correctly on the armature's commutator or you won’t get any ‘juice’ to the motor. See the illustration below:

I'd suggest removing them again and making sure the concave contact face rests completely on the armature’s commutator. If you've turned it 90 degrees too much, it won’t seat properly and you get no power to the motor.
It would also be helpful to have the Parts List manual on hand. If you're lacking one, you can download a PDF version Click on Customer Care>Locate Manuals & Guides> Enter the 6 character model number, in your case use KSM50P (Your K5SS mixer falls within this manual), and select the first file KSM50P.pdf (438.31 KB) listed under Parts List (4) and then check to verify this matches your mixer model.
Turn to pages 6 & 7, titled “Motor And Control Parts”, which provides an exploded view for the disassembly and reassembly of your mixer’s electrical components, along with all the part names and numbers. Locate Illus No 47, Brush holder assembly that includes Illus. Nos. #28, 32, 33, 34, & 46, and Illus. No. 29, Brush & Spring assembly respectively.
The Parts List illustration along with the picture above regarding the orientation of the brushes should get your mixer powered back up and operational. Good luck! I hope this helps. Howard, Burke, VA
If this solution has been helpful to you, please rate it, thanks! -hslincoln

Hi. Go to mendingshed.com. Look up Kitchenaid Mixer Parts. Near the top of the page locate their FREE Kitchenaid Service Manual in Adobe format. Download it. This valuable document will help you with your troubleshooting of the speed control and anything else that needs fixing. This manual supports your K5SS. Mending Shed also carries Kitchenaid parts.

If you order parts from Kitchenaid, be prepared to wait at least a month for them to arrive!

If this solution has assisted you, please rate it. Good luck! ricardok45

Remove the philips screw at the back of the head, and remove the name band. This exposes the 4 screws underneath. Unplug mixer. Remove the 4 screws and lift the top off of the head. Switch and motor are right there. Gently remove the 4 wire plugs, after marking them. Unscrew the 2 screws holding the switch down and lift out the switch.