Leap reader wont connect

Hi,

you will need to download the LeapReader software from the LeapFrog web site
www.leapfrog.com

Install following the wizard

once installed on the righ there will be a link to download and sync the new software for your books

i hope that this helps?

Regards

Try pressing the on/off button to turn it off. I had a same problem. I depressed the on/off button for ~6 second or so and the device turned off. When I turned on again, the LeapReader no longer had a white light and was recognized by my computer.

Have you put new batteries in it?

it only works for the specific leap reader pen paper

Recommend contacting Leap Frog directly for technical support by clicking here:
Contact Us

the pen wouldn't launch from app on the desktop or turn on manually for me either, You need to launch it through their website, it's a rollover button top right on the website page 'Launch Leapfrog Connect' the pen then auto turns itself on!

i think the anti virus software is blocking the leappad connect software. go to antivirus settings, under firewall rules, select allow for leappad connect the launch it and try again.

I have the same problem. did you ever find an answer???

You can purchase new one from amazon LeapTV Educational Active Video Gaming for Kids. I hope this was helpful. cheers

thanks for your concern. I called toysrus.